
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships but this one has been good. Will keep going back while I have my Sorento, More
Happy Car Owner From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand behind his product. More
New Vehicle Purchase With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included introductions to the service and parts department which is pretty unusual after a purchase is "sealed". More
I'm always satisfied with the service there. The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs an The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs and inform me so I can get maintenance done when it needs to be. I'm very thankful for this attention to detail. More
service call due to tire issue signal Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the la Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the last six years at this KIA dealership always with positive results. Will continue the same in the future. More
Awesome Experience with a great Salesperson! We went to Coastal Kia in October, looking to trade in our Mazda for a van, nothing was wrong with the Mazda, but we are van people and it was a littl We went to Coastal Kia in October, looking to trade in our Mazda for a van, nothing was wrong with the Mazda, but we are van people and it was a little too small for us! We had the pleasure of meeting Sean Tobin, who is very friendly and knowledgeable. Unfortunately the van they had was not the color we were looking, but we did like what we saw. Sean told us the 2019's would be coming soon, so we had him place our request. Sean called last week telling us that our van was in the country and we could see it as soon as it arrived! We met with Sean last week and when through the financing process and our van arrived on Monday evening. We picked our new baby up yesterday and it's beautiful! The best part is Sean when through all the apps that the van has, since we are not too computer oriented. Sean set everything up for us and explained it so that we know how to use all the great gadgets. We are very happy with our experience and are glad we had the opportunity to work with Sean Tobin from start to finish. Also, we would like to thank Michael Mascavage for his time and patience when processing our application. Lulu's Parents More
Service Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something come up that wasn't already discussed. More
Highlight of my year We had Sean who helped me get the exact car I was hoping to get while there. He helped answer any and all questions I had and took the time to teach m We had Sean who helped me get the exact car I was hoping to get while there. He helped answer any and all questions I had and took the time to teach me the ins and outs of my new car. Very friendly and positive staff. I’ll be back after my lease is up for sure ?? More
They’ve got it covered I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not on I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not once did I feel like Tyler tried to SELL me something. That being said, I went in convinced I wouldn’t even talk to a sales rep and walked out with a new car. I told the financial rep what I was and wasn’t willing to budge on, and they worked around it to accommodate me. Very good overall. More
service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More