
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fast friendly, reliable!! Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous and helpful with keeping me on track with scheduling and maintenance. Shuttle driver, Bob, is a highlight of service visits... Always a pleasant conversation during transport. All in all I'd say my kia has been a positive purchase. And don't be fooled by lower ratings for price in survey, I think everyone charges too much these days. More
Awesome Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room wa Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room was pristine. More
Great customer service. I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and i I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and informative. I would definitely go back to Coastal Kia. More
Oil change Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! More
Jason Stone Is Awesome I purchased a 2018 (I wanted a 2018, not a 2019) Stinger Premium (one of the reviewers called it a spaceship) from Jason Stone. When it comes to spend I purchased a 2018 (I wanted a 2018, not a 2019) Stinger Premium (one of the reviewers called it a spaceship) from Jason Stone. When it comes to spending money, I am a very HARD negotiator and difficult to deal with. Jason went thru all types of hoops to get me what I wanted, and it still wasn't good enough for me. He handled things very well, considering who he had to deal with. Jason has a plaque of Excellence above his desk. I want to see that plaque accumulate many times over and if you deal with Jason Stone, you won't be able to help yourself, because underneath Jason is a down-to-earth, sweet and all-around good guy who wants to do the best for you. I did not find my experience with Hayward Mcdonald (finance mgr) as pleasing. I found him to be very robotic and I hardly had a chance to get a word in edge-wise. I also felt that he could have and should have lowered the cost on the extended warranty more (he lowered it a bit). Sometimes it's wiser to lose a little (money) in the present when you can gain a lot more (money) in the future. That was not a wise business move on his part IMO. Rina M. More
Sales Rep was AMAZING! My experience at Coastal Kia was seamless, but the best part was the sales representative, Kelvin Swinson. So funny, authentic, and personable; it mad My experience at Coastal Kia was seamless, but the best part was the sales representative, Kelvin Swinson. So funny, authentic, and personable; it made my time at the dealership actually enjoyable. The wait times were fairly quick and the used vehicle I purchased was super clean and passed my third party pre-purchase inspection without anything with which to be concerned. More
Absolutely awesome Steve Kramer was awesome to deal with...He worked diligently to fulfill my request..Great saleman... I would and will suggest Coastal Kia and Steve Kr Steve Kramer was awesome to deal with...He worked diligently to fulfill my request..Great saleman... I would and will suggest Coastal Kia and Steve Kramer to all my friends and family ... More
My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More
Happy Car Owner From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand behind his product. More
Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships but this one has been good. Will keep going back while I have my Sorento, More