
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,409 reviews
They’ve got it covered I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not on I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not once did I feel like Tyler tried to SELL me something. That being said, I went in convinced I wouldn’t even talk to a sales rep and walked out with a new car. I told the financial rep what I was and wasn’t willing to budge on, and they worked around it to accommodate me. Very good overall. More
service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More
No Hassles, just great customer service Talk to JP and especially Tyler for a no pressure, no BS experience. In a painful car shopping experience with several so called dealers in the state, Talk to JP and especially Tyler for a no pressure, no BS experience. In a painful car shopping experience with several so called dealers in the state, I was happy to buy from Pat and team who operate with honesty and integrity. Traded in my BMW for a Stinger and couldn't be happier with the car...it's the real deal! More
No pressure great deal and value Worked with service department on old car and Jason for new purchase, Service department was very helpful and fixed my old car for free ECU reprogram. Worked with service department on old car and Jason for new purchase, Service department was very helpful and fixed my old car for free ECU reprogram. 1ST time I have ever bought a Car and did not fell pressured. I actually left and came back later the same day and bought the car. Visit was for Service that turned into purchase More
Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative experience. Mr. Weisman was careful to explain everything that was going to be done to keep my Kia Soul in compliance with my warranty and also exactly what each phase of the work would cost. He carefully answered all of my questions and was very patient and helpful in trying to explain everything I asked about. The shuttle driver was quick to respond and was courteous and polite as well as being a very careful driver on a rainy, messy afternoon. I appreciate having a service department that I can trust not to do unnecessary work and one that is diligent in maintaining my vehicle in peak driving condition. Many thanks. More
Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More
Awesome I'm so happy with the services i recived I'm so satisfied ask the service that I received Mike was a great help to me in every way very well-mannered and very patient and understanding I'm so satisfied ask the service that I received Mike was a great help to me in every way very well-mannered and very patient and understanding More
Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far thank you very much More
Disappointing I was led to believe I was leasing a brand new car with 11 miles on it. We worked out a deal and when I finally got the car it had 311 miles on it. Th I was led to believe I was leasing a brand new car with 11 miles on it. We worked out a deal and when I finally got the car it had 311 miles on it. They offered for me to bring back the car with no offer of replacement. Peggy had a sarcastic attitude when she told me I was in the business and I should know better.They should have offered me a replacement vehicle with the same equipment and colors. When I spoke to the salesman he offered me 3 vehicles that I did not want.Poor customer service. More
First time at this dealer Employee's worked great to help us with the vehicle we wanted to purchase, Kelvin was very nice and helpful to find out what we needed to purchase ,so Employee's worked great to help us with the vehicle we wanted to purchase, Kelvin was very nice and helpful to find out what we needed to purchase ,so that we can get the vehicle that we fit our needs, Thanks Everyone for your help More