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Coastal Kia

Wilmington, NC

4.8
5,332 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,332 reviews

December 09, 2018

Awesome Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room wa More

by LEJOYSTEPHENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin and Adam
Dec 11, 2018 -

Coastal Kia responded

We sincerely appreciate the five star review! Thank you for your recent visit to Coastal Kia. We pride ourselves on making our sales and service clients comfortable during their visit. There are so many local dealerships to choose from. We are thrilled you chose Coastal Kia for all your automotive needs.

December 09, 2018

Jason Stone Is Awesome I purchased a 2018 (I wanted a 2018, not a 2019) Stinger Premium (one of the reviewers called it a spaceship) from Jason Stone. When it comes to spend More

by sabragirl220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Coastal Kia responded

Thank you for the feedback and review. Your comments have been shared with Jason Stone and our entire sales team. Congratulations on your recent purchase. You will truly enjoy your new Kia Stinger. Thank you for choosing Coastal Kia!

December 08, 2018

My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More

by WILLIEKBOONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Dec 19, 2018 -

Coastal Kia responded

Thank you for the five star review! Isn't Pat Koballa wonderful? His open door policy and approachable demeanor is refreshing and awesome for both employees and clients. Pat and our entire team realize there are dozens of local automotive dealers to choose from. We are honored that you chose Coastal Kia. Welcome to our rapidly growing Coastal Kia family!

December 08, 2018

Sales Rep was AMAZING! My experience at Coastal Kia was seamless, but the best part was the sales representative, Kelvin Swinson. So funny, authentic, and personable; it mad More

by katvarano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Dec 10, 2018 -

Coastal Kia responded

Kelvin Swinson and our entire Coastal Kia team want to thank you for the great five star review! We are thrilled to hear you describe your experience as "seamless". We pride ourselves on our service and attention to detail in meeting the needs of our clients. We sincerely appreciate you shopping local and describing your wait time as quick and enjoyable. Welcome to the Coastal Kia family and thanks again!

December 08, 2018

Absolutely awesome Steve Kramer was awesome to deal with...He worked diligently to fulfill my request..Great saleman... I would and will suggest Coastal Kia and Steve Kr More

by CCGAMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Dec 10, 2018 -

Coastal Kia responded

Steve Kramer and our entire Coastal Kia team want to give you a big Thank You for the amazing five star review! We sincerely appreciate your business and the recommendations too. There are a lot of dealerships for you to choose from locally and we are honored you chose us. You won't be disappointed. Thank you for noticing the Coastal Kia difference.

December 07, 2018

Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu More

by JDHOMMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin,
Dec 10, 2018 -

Coastal Kia responded

Thank you so much for the five star review for our Coastal Kia service department. Wonderful ! We appreciate your trust and your loyalty as well. Please call our Coastal Kia team if you need anything. Thanks again, your Coastal Kia Family

December 07, 2018

Happy Car Owner From top to bottom it was a very nice experience during my purchase with Coastal Kia. Pat is very gracious and trusting person you know he will stand More

by DHOWARD0024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena
Dec 10, 2018 -

Coastal Kia responded

Congratulations on your recent new vehicle purchase from Coastal Kia! Thank you for the amazing five star review and kind comments. We are thrilled you had "a very nice experience". Your awesome comments have been shared with Pat and our entire Coastal Kia team. Thank you!

December 06, 2018

service call due to tire issue signal Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the la More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam,service; Bob, service
Dec 10, 2018 -

Coastal Kia responded

Les, we want to thank you for the five star review here at Coastal Kia! We appreciate the kind words and your loyalty to us. Your trust means the world to us. As you already know we are always here to help. We are thrilled to have you describe our team as "professional, thorough and always pleasant". We realize you have dozens of local service centers to choose from and we sincerely appreciate you choosing Coastal Kia.

December 06, 2018

New Vehicle Purchase With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included More

by MAG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 06, 2018 -

Coastal Kia responded

Thank you for the wonderful kudos and five star review! We are thrilled to hear the negotiations went smooth and an acceptable price was agreed upon. Thank you for recognizing our process of introducing our new Coastal Kia clients to our service and parts departments. We pride ourselves on our A+ BBB rating and our emphasis on enhancing the client experience during every visit. Congratulations on your purchase! Welcome to the Coastal Kia Family!

December 06, 2018

I'm always satisfied with the service there. The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs an More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 10, 2018 -

Coastal Kia responded

JC, Thanks a million for the awesome review! We appreciate your recognition of our attention to detail in our Coastal Kia service department. Your kind remarks are greatly appreciated. We pride ourselves on knowing our customers and their vehicles as well. Thank you from your Coastal Kia Family

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