Coastal Kia

Excellent Professional Service Courteous and friendly staff with excellent service performed on my vehicle. I had a service appointment and was taken on time. I spoke with the tec Courteous and friendly staff with excellent service performed on my vehicle. I had a service appointment and was taken on time. I spoke with the technician, who did the work on my vehicle. He was very knowledgeable and answered all of my questions. More

Great Customer awareness and satisfaction. Over the years my wife and I have bought many new cars From Chevy trucks to BMW's and we know of the quality of KIA! We also have had dealings with Pa Over the years my wife and I have bought many new cars From Chevy trucks to BMW's and we know of the quality of KIA! We also have had dealings with Pat Koballa over the years and found him to be straight forward and honest. Like with any new car there is always a minor thing or two which needs attention from the dealership. "Coastal Kia" could not have been more attentive to our needs and know going forward they will ALWAYS be there when we need them! It is refreshing to walk into a dealership and feel welcomed, then talk to a sales person who obviously knows the product. More

Convenient, Professional, Fast, and thorough service I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient from the time you drive up and hand over your keys until the time your car is ready. They offer you a ride, if one is needed; you get free coffee, water and snacks while waiting. They even had a drawing for a free TV. The entire staff is very professional and friendly in their service to me and other customers. It takes very little time to get checked-in with a worksheet of your desired maintenance checks. Explanations are given for any needed repairs such as in my case, new brake pads. I was not surprised, the team mentioned this was coming from my last visit, so it was time. Although I chose to wait on site, the entire process was done in under 2 hours and the time went by fast. No complaints here. They are thorough in talking line by line on the billing so I had a good understanding of what was charged. Again, it was reasonable and affordable. I got a free car wash and drove away a happy customer. More

Coastal Kia Experience I had an extremely pleasant experience with next to no pressure. I had intended to just test drive a few vehicles and come back at a later time if I w I had an extremely pleasant experience with next to no pressure. I had intended to just test drive a few vehicles and come back at a later time if I was interested. I went after work and found myself driving home in a new Kia Soul a short time later. The staff was friendly and very efficient! More

Recall Work They did what they were supposed to do in regards to recall work and included a free car wash which was nice. People were fine, nice enough. Favorite They did what they were supposed to do in regards to recall work and included a free car wash which was nice. People were fine, nice enough. Favorite person by far was the older man driving the shuttle. I did not like how they tried to up charge me and sell multiple services that were just not needed. The prices were so inflated it was laughable. I would only go back for recall/manufactured required work. Not other service. More

Replaced battery under warranty at no charge. Service on my last two KIAs was been timely and staff helpful and friendly. Sales staff in the past has also been nice to deal with. Not being pushy Service on my last two KIAs was been timely and staff helpful and friendly. Sales staff in the past has also been nice to deal with. Not being pushy ect. More

overall satisfaction I commend and recommend Coastal Kia for the inventory, price, and swiftness of facilitating my selection on my recent purchase of my new car and the I commend and recommend Coastal Kia for the inventory, price, and swiftness of facilitating my selection on my recent purchase of my new car and the trade-in of my previously owned car. More

Amazing Experiance! As we pulled into the business our salesman, Rob was right there telling us about the vehicles we test drove. He was very knowledgable about the cars As we pulled into the business our salesman, Rob was right there telling us about the vehicles we test drove. He was very knowledgable about the cars .The entire staff was wonderful.This is our second purchase from Kia .we purchased our 2019 Kia Sportage and love it as we took our first long distance trip. Thanks for everything.. More

AMAZING AMAZING AMAZING Last night I just bought our 4th Kia, our 3rd sorento. Kevin West was absolutely amazing to us. He wasnt one of those over dramatic, just wanna sell y Last night I just bought our 4th Kia, our 3rd sorento. Kevin West was absolutely amazing to us. He wasnt one of those over dramatic, just wanna sell ya whatever, kind of person. He understands CUSTOMER SERVICE 100%. I will be sending some future new car owners his way, for sure. More

Recall Sam did his usual great job. My service experience with Sam and Bob over four years and two kias has always been excellent .always friendly and court Sam did his usual great job. My service experience with Sam and Bob over four years and two kias has always been excellent .always friendly and courteous . More