
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Oil change Ereryone there is very friendly and helpful. I know my car is in good hands when I leave it there. Sam was easy to work with. Ereryone there is very friendly and helpful. I know my car is in good hands when I leave it there. Sam was easy to work with. More
took three hours to do oil change, inspection and plug tire Even though i made an appt and told it would take 1 1/2 hours to do service, it took three hours and never received a call that tire needed to be plug Even though i made an appt and told it would take 1 1/2 hours to do service, it took three hours and never received a call that tire needed to be plugged until I showed up to get car. Why did I make an appt? ProLube would have taken 30 minutes. Needless to say, I wasted an entire afternoon there when it should have taken much less time More
Courteous and professional Service consultants let us know what items needed to be done now, and what could wait until next oil change. Bob Tomlin has always been very helpful.. Service consultants let us know what items needed to be done now, and what could wait until next oil change. Bob Tomlin has always been very helpful...from the time we first purchased our Kia. Also, he helped us choose the best tires for the best price last year. More
Great Sam is there when come u come in with your car and ask ? If there is something going with your car. He has checked out. Sam is there when come u come in with your car and ask ? If there is something going with your car. He has checked out. More
Good service Sam met me at my car when I arrived. He explained everything that would done. The car was ready when he said it would be. He told me about the free sn Sam met me at my car when I arrived. He explained everything that would done. The car was ready when he said it would be. He told me about the free snacks and water. He walked me to my car when I left. More
Great service at Coastal Kia I have never been disappointed at Coastal Kia. Bob is great and so is Sam. The dealership is great. My only complaint; I was notified by email from I have never been disappointed at Coastal Kia. Bob is great and so is Sam. The dealership is great. My only complaint; I was notified by email from KIA that my GPS was needing an update. I have been living in Compass Pointe since 2011 and bought my Kia Sorrento in 2015. At that time the GPS showed me in no man's land 2017 the I-140 has been completed. I was hoping that the 2019 update would finally have the roads around me on it. Alas, We are still in no man's land. This is not the fault of the dealership but the corporate office. More
Great Service It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist m It is always a pleasure to work with Sam and Bob in the Service Dept. As I know, sometimes it can get very busy, but they are always quick to assist me as fast as possible if there’s a need with my Optima that I purchased there. If there’s any questions about anything, they have the answers. I was very satisfied with my last service appt. there and I know I’ll be completely satisfied with all future appointments. Thank you Sam, Bob, and Service Dept. More
It was wonderful Steve was very nice and when he said I am going to get this deal done and he did!i was very happy with his positive attitude. Steve was very nice and when he said I am going to get this deal done and he did!i was very happy with his positive attitude. More
Bob is the best service guy - always friendly and helpful!!! He and Sam always take care of us and the work is always excellent by the serice mechanics....Highly recommend this place. He and Sam always take care of us and the work is always excellent by the serice mechanics....Highly recommend this place. More
Traded vehicle Salesman Tyler was gréât went in to just look and ended up trading our vehicle.Michael in finance was very helpful.This is second car we have bought h Salesman Tyler was gréât went in to just look and ended up trading our vehicle.Michael in finance was very helpful.This is second car we have bought here. More