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Coastal Kia

Wilmington, NC

4.8
5,472 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,472 reviews

March 05, 2019

Great customer service Coastal Kia, previously known as Stevenson Kia has been a service center that I have used multiple times and plan on using for many more years. Thank More

by HBUNTROCK425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Sam
Mar 05, 2019 -

Coastal Kia responded

Thank you for the amazing five star review! We can’t thank you enough for your loyalty and kind words. You are an important part of our rapidly growing Coastal Kia family. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia.

March 05, 2019

Always awesome I have two vehicles I have serviced at Coastal Kia. Sam and Bob are always helpful at the desk and always nice. I’m never disappointed with the work d More

by WHORUSH04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Bob
Mar 06, 2019 -

Coastal Kia responded

Thank you for the five star review! We appreciate your loyalty and kudos for our team. It is wonderful to hear you are able to take advantage of our courtesy wash too. We sincerely appreciate your business. Thank you for choosing Coastal Kia!

March 05, 2019

Good experience Great customer service, very knowledgeable and helpful. The wait was not too bad for the service they provided. They explain what they did and why More

by NWJERSEYGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Coastal Kia responded

Your wonderful review and comments are greatly appreciated! Thank you for describing your visit as experiencing “great customer service”. Wonderful! Thank you for choosing Coastal Kia!

March 05, 2019

The staff was very helpful and friendly Sean and Michael were very knowledgeable of the sale process. Even though purchasing a car can be long and tedious Sean kept me informed of everythin More

by 3CHAPMANS1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Tobin and Michael Mascavage
Mar 05, 2019 -

Coastal Kia responded

Wonderful! We sincerely appreciate the testimonial and kudos for Sean and Mike. We are thrilled we were able to exceed your expectations. Welcome to the Coastal Kia family. Congratulations on your recent purchase!

March 02, 2019

Purchased a car Everyone was extremely friendly and I was in and out very quickly. What a great experience. I will definitely recommend coastal Kia to my family and f More

by CARLAOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin and Mike
Mar 03, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! Thank you for the amazing kudos and five star review. We are excited to hear you found our staff to be friendly and efficient. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

March 02, 2019

The best service department I’ve ever dealt with. Ever Bob and Sam know what they are doing and make sure that my car is taken care of efficiently. they also make sure that I am given a ride, or update. More

by IOU1BIGGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Sam
Mar 03, 2019 -

Coastal Kia responded

Thank you for the fantastic five star review. It was thoughtful of you to recognize our “dynamic duo” Sam and Bob. We are thrilled they exceeded your expectations during your service visit. Thank you for your loyalty. We sincerely appreciate you business at Coastal Kia!

March 01, 2019

The courtesy we've come to expect. Pat Koballa surrounds himself with courteous, knowledgeable sales and service staff. It was a pleasure to work with them and we will be customers for More

by MRSP1051
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Mar 01, 2019 -

Coastal Kia responded

Thank you so much for this amazing five star review. Your kind words have been shared with Pat Koballa and his entire team. Our culture is to treat our clients the way we wish to be treated. We realize there are numerous local automotive dealerships to choose from. We sincerely appreciate you choosing Coastal Kia!

March 01, 2019

Professional Bob made my appt. Sam took great care of me when i arrived - Received professional service, Thank you for the available, excellent shuttle service w More

by NCDI07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Kelly, Bob
Mar 02, 2019 -

Coastal Kia responded

Great news! We are thrilled your extended service agreement has more than paid for itself. Smart choice! It was thoughtful of you to mention Sam, Bob and Kelly by name. Thank you for the kudos and awesome five star review. You are an important part of our rapidly growing Coastal Kia Family. We appreciate you! Thanks again.

February 27, 2019

Great People and Service Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Feb 27, 2019 -

Coastal Kia responded

Thank you for recognizing our honesty and integrity. We sincerely appreciate your Coastal Kia testimonial. Thank you for choosing Coastal Kia!

February 26, 2019

Great service The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and he More

by TRF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 26, 2019 -

Coastal Kia responded

Thank you for the great review and feedback. It was kind of you to mention our service department as always having "excellent service". We sincerely appreciate your business and appreciate you choosing our Kia Factory trained service department at Coastal Kia!

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