
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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love my new car, but very time consuming Asked for another key and did not get one, and there are no car mats in the car....was I supposed to ask for them?? The whole process just took too l Asked for another key and did not get one, and there are no car mats in the car....was I supposed to ask for them?? The whole process just took too long! Over all, really like my new car! More
Great service The service is great, fast worker's, shuttle service, and snacks in the waiting area. Employees are fast and friendly, and always there to help. The service is great, fast worker's, shuttle service, and snacks in the waiting area. Employees are fast and friendly, and always there to help. More
Very good experience I was met by the service rep as soon as I got out of the car, The rep confirmed all my information, including the reason I was getting service. He too I was met by the service rep as soon as I got out of the car, The rep confirmed all my information, including the reason I was getting service. He took me into the office, reviewed the paper work and showed me the waiting area. The waiting area had coffee and snacks available More
Excellent service As with each visit toCoastal Kia the experience has been fantastic. I cannot say enough about their customer service as well as the outstanding car ma As with each visit toCoastal Kia the experience has been fantastic. I cannot say enough about their customer service as well as the outstanding car maintenance I have received. More
Bought my first car and Michael was Incredibly helpful This is the first time buying a car and Michael (business manager) was extremely helpful and patient. He described everything to me including the basi This is the first time buying a car and Michael (business manager) was extremely helpful and patient. He described everything to me including the basics of loans. More
Overall great experience Kevin West was great to work with and was able to get me the car that I wanted at a price that fit my budget. Not only did he help me to figure out w Kevin West was great to work with and was able to get me the car that I wanted at a price that fit my budget. Not only did he help me to figure out which car best suited my needs but he also helped to resolve concerns that I had during the process. Haywood was also helpful during the final part of the sale. I will, however, say that one of the guys in the tower made a comment that could be heard throughout the office that was NOT appropriate and had Kevin not been as awesome as he was in getting me what I wanted in information, car and price I would probably have walked out. More
Service review bob and Sam are great to deal with. They are both very friendly and knowledgeable. They do keep informed of what up and coming service that I may or bob and Sam are great to deal with. They are both very friendly and knowledgeable. They do keep informed of what up and coming service that I may or will need. This gives me a heads up on cost and when of which I am very appreciative of thus why I keep coming back. The service and service waiting area is outstanding. More
Satisfied Soul owner Chris Ashby helped us and we were very satisfied with the deal he secured for me. I lost my vehicle in the flood and he went out of his way to help. Chris Ashby helped us and we were very satisfied with the deal he secured for me. I lost my vehicle in the flood and he went out of his way to help. When I refer people to Coastal Kia I will tell them to ask for Chris. I did pass by the Owners desk several times and he wasn't busy but I noticed he did not speak or have any contact with his customers.. customer service is everything!!!! Thanks again to Mr. Ashby Drove my Soul this am and love it!!!! More
A No-Hassle Experience My sales advisor Steven was fantastic. I was planning on buying a Kia Soul last year, but due to an unforeseen problem arising, I had to back out. Whe My sales advisor Steven was fantastic. I was planning on buying a Kia Soul last year, but due to an unforeseen problem arising, I had to back out. When I contacted Steven again this past week, he literally picked up right where we had left off from a year ago and made the sale quick and painless. I couldn't be happier. More
JASON IS THE "MAN" Jason went above and beyond what I expected.He was so nice to talk to and made me feel comfortable during a really long deal.Didnt think I was going t Jason went above and beyond what I expected.He was so nice to talk to and made me feel comfortable during a really long deal.Didnt think I was going to be able to afford the car that I wanted,But he and the mngnt of COASTAL really came through for me.Reccomend them highly...This my fourth KIA from them,and I wouldn't go anywhere else, More