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Coastal Kia

Wilmington, NC

4.8
5,223 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,223 reviews

December 01, 2018

Awesome I'm so happy with the services i recived I'm so satisfied ask the service that I received Mike was a great help to me in every way very well-mannered and very patient and understanding More

by ALEIGH300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike. And Tyler
Dec 04, 2018 -

Coastal Kia responded

Thank you for the five star review! We are thrilled to hear you had an amazing service visit and appreciate you taking the time to go online and share your thoughts. We are glad you found Mike to be well-mannered, patient and understanding. Thank you for choosing Coastal Kia !

December 01, 2018

Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than More

by ZEKEBUBBAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Tyler Desmarest
Dec 04, 2018 -

Coastal Kia responded

Thank you for the great review! We appreciate it! It was thoughtful of you to go online and recognize our efforts here at Coastal Kia. We hope to see you again soon. Thanks again from Coastal Kia!

December 01, 2018

First time at this dealer Employee's worked great to help us with the vehicle we wanted to purchase, Kelvin was very nice and helpful to find out what we needed to purchase ,so More

by BEAULIEUJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelvin Swinson, Patrick Koballa
Dec 04, 2018 -

Coastal Kia responded

Congratulations on your purchase! It was kind of you to go online and share your thoughts regarding your experience and that you were pleased with Kelvin's help. We sincerely appreciate you shopping local. Thank you for choosing Coastal Kia. We wish you all the best and are here to help! Welcome to the Coastal Kia family.

December 01, 2018

Disappointing I was led to believe I was leasing a brand new car with 11 miles on it. We worked out a deal and when I finally got the car it had 311 miles on it. Th More

by FrankWilliams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Peggy Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jason, Patrick Koballa
Dec 04, 2018 -

Coastal Kia responded

Mr. Williams, congratulations on the purchase of your new Kia! We apologize for any mileage confusion. We worked hard to try to come to an agreement when you came back in to work with Jason. We appreciate your business and are here to help.

November 30, 2018

Delightful From the moment I walked on the lot til the time I left was a great experience. Selena, Bernie, and Mike in finance, were all great and helpful. I wi More

by DM.SHEPPARD69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selena, Bernie, Mike Mascavage.
Dec 04, 2018 -

Coastal Kia responded

Wonderful ! Thank you so much for the five star review! Your kind words have been shared with Selena, Bernie and Mike. We appreciate your business. Thank you for the recommendations. Welcome to the Coastal Kia family.

November 30, 2018

Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you More

by M JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in Service Dept
Dec 04, 2018 -

Coastal Kia responded

Thank you! We appreciate the great review! It was kind of you to recognize our service staff and our facility. We look forward to your return visit in a few months. Thank you!

November 30, 2018

Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More

by COFFEYED92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob the shuttle driver.
Dec 04, 2018 -

Coastal Kia responded

We think Bob is wonderful too! Thank you for the great five star review. It was kind of you to describe Bob as "pleasant to speak to and so very friendly". We sincerely appreciate your great review, kind words and your business as well. Thank you !

November 30, 2018

Great Car for a Great Price!!! The staff was very responsive and willing to work with me to find a car that fit my needs and budget. I feel like I got a great deal. More

by carolinacrazy196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Brandon Ruiz
Dec 04, 2018 -

Coastal Kia responded

Our entire team at Coastal Kia wants to thank you for the awesome 5 star review. We are thrilled you found the right car to fit your needs and your budget. Welcome to the Coastal Kia Family!

November 30, 2018

Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More

by ckcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Wiseman
Dec 04, 2018 -

Coastal Kia responded

Thank you for the wonderful 5 star review for Coastal Kia ! We are thrilled to hear your service visit as "easily scheduled and quickly resolved". We appreciate you choosing Coastal Kia for your service needs.

November 30, 2018

Service due to recalls Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appoint More

by New to NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 04, 2018 -

Coastal Kia responded

We are happy we made your emergency into a quick and painless service visit. It was thoughtful of you to share your kind thoughts. Welcome to NC ! We are thrilled to have you as our newest Coastal Kia Family member!