Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,223 reviews
Awesome I'm so happy with the services i recived I'm so satisfied ask the service that I received Mike was a great help to me in every way very well-mannered and very patient and understanding I'm so satisfied ask the service that I received Mike was a great help to me in every way very well-mannered and very patient and understanding More
Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far thank you very much More
First time at this dealer Employee's worked great to help us with the vehicle we wanted to purchase, Kelvin was very nice and helpful to find out what we needed to purchase ,so Employee's worked great to help us with the vehicle we wanted to purchase, Kelvin was very nice and helpful to find out what we needed to purchase ,so that we can get the vehicle that we fit our needs, Thanks Everyone for your help More
Disappointing I was led to believe I was leasing a brand new car with 11 miles on it. We worked out a deal and when I finally got the car it had 311 miles on it. Th I was led to believe I was leasing a brand new car with 11 miles on it. We worked out a deal and when I finally got the car it had 311 miles on it. They offered for me to bring back the car with no offer of replacement. Peggy had a sarcastic attitude when she told me I was in the business and I should know better.They should have offered me a replacement vehicle with the same equipment and colors. When I spoke to the salesman he offered me 3 vehicles that I did not want.Poor customer service. More
Delightful From the moment I walked on the lot til the time I left was a great experience. Selena, Bernie, and Mike in finance, were all great and helpful. I wi From the moment I walked on the lot til the time I left was a great experience. Selena, Bernie, and Mike in finance, were all great and helpful. I will definitely recommend them to everyone. More
Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you again,in a few months! More
Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More
Great Car for a Great Price!!! The staff was very responsive and willing to work with me to find a car that fit my needs and budget. I feel like I got a great deal. The staff was very responsive and willing to work with me to find a car that fit my needs and budget. I feel like I got a great deal. More
Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More
Service due to recalls Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appoint Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appointment. Once arriving, staff was very friendly and offered me free shuttle service while I waited. Customer service lounge was comfortable with complimentary snacks, drinks, WiFi, TV etc. Not only did they complete the immediate recall service but they researched some past ones and addressed them.as well. Even washed the car for me and pulled it up to the door. Great service. Recommend them to anyone More