Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New Vehicle Purchase With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included introductions to the service and parts department which is pretty unusual after a purchase is "sealed". More
Awesome Experience with a great Salesperson! We went to Coastal Kia in October, looking to trade in our Mazda for a van, nothing was wrong with the Mazda, but we are van people and it was a littl We went to Coastal Kia in October, looking to trade in our Mazda for a van, nothing was wrong with the Mazda, but we are van people and it was a little too small for us! We had the pleasure of meeting Sean Tobin, who is very friendly and knowledgeable. Unfortunately the van they had was not the color we were looking, but we did like what we saw. Sean told us the 2019's would be coming soon, so we had him place our request. Sean called last week telling us that our van was in the country and we could see it as soon as it arrived! We met with Sean last week and when through the financing process and our van arrived on Monday evening. We picked our new baby up yesterday and it's beautiful! The best part is Sean when through all the apps that the van has, since we are not too computer oriented. Sean set everything up for us and explained it so that we know how to use all the great gadgets. We are very happy with our experience and are glad we had the opportunity to work with Sean Tobin from start to finish. Also, we would like to thank Michael Mascavage for his time and patience when processing our application. Lulu's Parents More
Service Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something come up that wasn't already discussed. More
They’ve got it covered I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not on I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not once did I feel like Tyler tried to SELL me something. That being said, I went in convinced I wouldn’t even talk to a sales rep and walked out with a new car. I told the financial rep what I was and wasn’t willing to budge on, and they worked around it to accommodate me. Very good overall. More
Highlight of my year We had Sean who helped me get the exact car I was hoping to get while there. He helped answer any and all questions I had and took the time to teach m We had Sean who helped me get the exact car I was hoping to get while there. He helped answer any and all questions I had and took the time to teach me the ins and outs of my new car. Very friendly and positive staff. I’ll be back after my lease is up for sure ?? More
service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More
Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More
No pressure great deal and value Worked with service department on old car and Jason for new purchase, Service department was very helpful and fixed my old car for free ECU reprogram. Worked with service department on old car and Jason for new purchase, Service department was very helpful and fixed my old car for free ECU reprogram. 1ST time I have ever bought a Car and did not fell pressured. I actually left and came back later the same day and bought the car. Visit was for Service that turned into purchase More
Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative experience. Mr. Weisman was careful to explain everything that was going to be done to keep my Kia Soul in compliance with my warranty and also exactly what each phase of the work would cost. He carefully answered all of my questions and was very patient and helpful in trying to explain everything I asked about. The shuttle driver was quick to respond and was courteous and polite as well as being a very careful driver on a rainy, messy afternoon. I appreciate having a service department that I can trust not to do unnecessary work and one that is diligent in maintaining my vehicle in peak driving condition. Many thanks. More
No Hassles, just great customer service Talk to JP and especially Tyler for a no pressure, no BS experience. In a painful car shopping experience with several so called dealers in the state, Talk to JP and especially Tyler for a no pressure, no BS experience. In a painful car shopping experience with several so called dealers in the state, I was happy to buy from Pat and team who operate with honesty and integrity. Traded in my BMW for a Stinger and couldn't be happier with the car...it's the real deal! More