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Coastal Kia

Wilmington, NC

4.8
5,223 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,223 reviews

December 06, 2018

New Vehicle Purchase With negotiations we were able to reach a mutually acceptable purchase price. The purchase documents were processed quickly. Personal touch included More

by MAG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 06, 2018 -

Coastal Kia responded

Thank you for the wonderful kudos and five star review! We are thrilled to hear the negotiations went smooth and an acceptable price was agreed upon. Thank you for recognizing our process of introducing our new Coastal Kia clients to our service and parts departments. We pride ourselves on our A+ BBB rating and our emphasis on enhancing the client experience during every visit. Congratulations on your purchase! Welcome to the Coastal Kia Family!

December 05, 2018

Awesome Experience with a great Salesperson! We went to Coastal Kia in October, looking to trade in our Mazda for a van, nothing was wrong with the Mazda, but we are van people and it was a littl More

by Happy Van again!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tobin
Dec 06, 2018 -

Coastal Kia responded

Congratulations on the purchase of your new Kia! We sincerely appreciate the heartfelt five star review. Your kind words have been shared with Sean, Mike and our entire team. We are thrilled that Sean did such a great job staying in touch with you regarding arrival of "just the right van". We want to thank you so much for shopping local and choosing Coastal Kia as your dealership. Thank you and welcome to the Coastal Kia Family

December 05, 2018

Service Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something More

by LRONKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 06, 2018 -

Coastal Kia responded

Thank you for the awesome five star service review ! We are thrilled your service visits are painless. We realize you have dozens of local service facilities to choose from. We sincerely appreciate you shopping local and servicing your vehicle with our Coastal Kia service team. Thank you for your kind words and loyalty. Your Coastal Kia Family

December 04, 2018

They’ve got it covered I went in because I had about 10 vehicles I was considering and they had most of them. Tyler helped me sort through my list and narrow it down. Not on More

by R13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 04, 2018 -

Coastal Kia responded

Thank you for the wonderful review for Coastal Kia ! Your kind words have been shared with Tyler and our entire team. We appreciate you shopping loyal ! Thank you so much for choosing us as your new car dealer. We are thrilled we were able to work with your budget and you found the perfect new Kia. Welcome to the Coastal Kia family. Enjoy your new Kia and please let us know if you need anything. All the best, Coastal Kia Wilmington, NC

December 04, 2018

Highlight of my year We had Sean who helped me get the exact car I was hoping to get while there. He helped answer any and all questions I had and took the time to teach m More

by Ripplestache
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 06, 2018 -

Coastal Kia responded

Thank you, thank you, thank you, for the great five star review! We appreciate the kind words and your description of our staff as "friendly and positive". Congratulations on your recent purchase. We hope to say hello again during your first service visit.

December 03, 2018

service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More

by MOMANDMAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and John
Dec 04, 2018 -

Coastal Kia responded

We appreciate your business! Thank you for choosing Coastal Kia for your automotive service needs. Bob Tomlin is truly an asset to our service department and we are lucky to have him. : ) Thank you for the wonderful review. It warms our heart to hear you found our staff "very helpful and understanding". We pride ourselves on our A+ BBB rating. Our goal to treat our clients the way we wish to be treated. Thanks again, Your Coastal Kia Family

December 02, 2018

Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More

by KONALINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Dec 04, 2018 -

Coastal Kia responded

Thank you for recognizing Bob Tomlin's efforts in our service department. We appreciate your loyalty and the wonderful review. Thank you! All the best, Coastal Kia Wilmington, NC

December 02, 2018

No pressure great deal and value Worked with service department on old car and Jason for new purchase, Service department was very helpful and fixed my old car for free ECU reprogram. More

by jwhoff3179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone,Service Guy can't remember his name,Bernie Brust
Dec 04, 2018 -

Coastal Kia responded

We sincerely appreciate the wonderful review and kudos for Jason in sales and our service department! We are thrilled you had a wonderful buying experience and did "not feel pressured". Thank you again from your Coastal Kia Family

December 02, 2018

Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex More

by BPREIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Weisman
Dec 04, 2018 -

Coastal Kia responded

Our entire Coastal Kia team wants to thank you for the wonderful five star review! We appreciate you choosing our service department for your service needs. We are always here to help! It was kind of you to share your thoughts and recognize Sam's efforts as well our courtesy van driver's carefulness. Thank you ! Coastal Kia Wilmington, NC

December 02, 2018

No Hassles, just great customer service Talk to JP and especially Tyler for a no pressure, no BS experience. In a painful car shopping experience with several so called dealers in the state, More

by _BJS_
Recommend Dealer
Yes
Employees Worked With
Other Employees : JP and Tyler
Dec 04, 2018 -

Coastal Kia responded

Thank you for the five star review! We sincerely appreciate your great review here at Coastal Kia! Your kind words have been shared with Tyler, JP, Pat and our entire team. Thank you for recognizing our "honesty and integrity". We sincerely appreciate your review and your business!

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