
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Service Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. More
prompt service, comfortable waiting area Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me up Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me updated during the repair process. Washed my car before returning it. More
Painless purchase. I’ll start by saying I’ve always hated the car buying experience. Have always had the feeling I was getting screwed. I dealt with Jason a I’ll start by saying I’ve always hated the car buying experience. Have always had the feeling I was getting screwed. I dealt with Jason at Coastal Kia and he was great. I had inquired about a used car online a few weeks before I was actually ready to purchase ( waiting on my tax refund). He called me once and I explained I was waiting for my refund and asked if he could call me back in a few weeks. He did just that, unlike other sales people (different dealerships)who called or emailed at rate that was very annoying. So when I finally had the time to stop in late on a Saturday expecting to just look around, he sold me a car that afternoon. He wasn’t pushy. Greatly appreciated. He got my business. Haywood the young man in the financial house was great also. More
Coastal Kia The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and k The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and knowledgeable, they treat customers fairly and with respect, and work is done on-time, as promised. More
30,000 mile check up Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... More
Coastal Kia is AWESOME Michael Lewis & Michael Mascavage went out of their way to make our Kia Soul purchase happen!!! I have nothing but good things to say about Coastal Ki Michael Lewis & Michael Mascavage went out of their way to make our Kia Soul purchase happen!!! I have nothing but good things to say about Coastal Kia!!! More
New car Had an awesome experience at Coastal Kia they were able to get me in a brand new car something I thought I would never have Thank you too Tyler Desmar Had an awesome experience at Coastal Kia they were able to get me in a brand new car something I thought I would never have Thank you too Tyler Desmarest and Mike Mascavage for working their magic and got me in a car I would recommend Coastal Kia to everyone, they make the magic happen. More
Great customer service 👍 Service was great. Shuttle makes my life easier. Bob was great. I have owned KIA vehicles since I moved here 9 years ago. Love my Kia Sorento. I d Service was great. Shuttle makes my life easier. Bob was great. I have owned KIA vehicles since I moved here 9 years ago. Love my Kia Sorento. I don't want to turn it in. More
Got exactly what I wanted Very courteous. Quicker than I expected. Staff all was super friendly. Never felt pressured or anything. I am definitely recommending my friend this d Very courteous. Quicker than I expected. Staff all was super friendly. Never felt pressured or anything. I am definitely recommending my friend this dealership for their next car. More
Service Tech Sam W After several attempts to pin down my problem and to schedule the repair, Sam made everything so much easier and was more help to me than one would ex After several attempts to pin down my problem and to schedule the repair, Sam made everything so much easier and was more help to me than one would expect. He arranged for my rental car and took care of everything all while I was dealing with an up and coming surgery. Everything went smooth as glass. More