Coastal Kia

great service Friendly service and completed ahead of schedule. The dealership is neat and clean an the bathrooms are very clean! I would recommend tthis dealership Friendly service and completed ahead of schedule. The dealership is neat and clean an the bathrooms are very clean! I would recommend tthis dealership to my friends. More

Purchase Worked with me to get financing where I needed it. Good group to work with. And service was great too. The car had a broken tail light lens and they Worked with me to get financing where I needed it. Good group to work with. And service was great too. The car had a broken tail light lens and they replaced it quickly More

Service Dept/Sales Dept Sam in the Service Dept was very kind and friendly. they do need to communicate better -this means that when a customer's car is ready to call the cu Sam in the Service Dept was very kind and friendly. they do need to communicate better -this means that when a customer's car is ready to call the customer and not have the customer call them- my car had been ready for about 2 hrs and I had to call them to see if it was ready (3:00 pm) is when I got to pick my car up. The shuttle drive was great, no issues. Very Prompt. Sales- we got our car back in Aug 2018- the car is awesome- came with one key- should have had another- we ask about this before final paper work was done- and was told we would get a care due to it having to be made by Toyota. Ok here we are December- No key! 1st oil change- no one ever got back with us- then was quoted $310 for a KEY!!!?? This was not happening- Valet Key still no word- that ok we will do hat we have to do but it will not get done there. We pay enough to have a good vehicle but we should not have to pay for an extra key- I understand sales can be hectic but remember you customer's always, this is why we have Sales- due to the CUTOMER. I feel like it was not handled correctly . Sincerely, Luva & Aaron Duncan More

Great people and service! They are always pleasant and accommodating. Nice waiting area too with snacks a.nd Wi-Fi. They took me right away even though they were very busy an They are always pleasant and accommodating. Nice waiting area too with snacks a.nd Wi-Fi. They took me right away even though they were very busy and I was early for my appointment. More

Regular schedule of service always satisfied with the work the do on 2015 KiaThey leave the car clean when they are finished. That was not done at the other car service that l da always satisfied with the work the do on 2015 KiaThey leave the car clean when they are finished. That was not done at the other car service that l dad previously More

Fast and Friendly Bob in the service department is always very friendly, I did not use the shuttle this time but Bob the shuttle driver is very nice, he always has a gr Bob in the service department is always very friendly, I did not use the shuttle this time but Bob the shuttle driver is very nice, he always has a great conversation. I have no complaints about my service nor anyone that work in the service department great group of people. More

Fast friendly, reliable!! Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous and helpful with keeping me on track with scheduling and maintenance. Shuttle driver, Bob, is a highlight of service visits... Always a pleasant conversation during transport. All in all I'd say my kia has been a positive purchase. And don't be fooled by lower ratings for price in survey, I think everyone charges too much these days. More

Great team Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles or use vehicles would be a great idea. I like your adds. PS I love the coffee. God bless and Merry Christmas Richard & Mary Fimbel More

Great customer service. I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and i I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and informative. I would definitely go back to Coastal Kia. More

Oil change Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! More