Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,232 reviews
Repair New Engine put in after, drove it 30 minutes same problem old engine did. Back in for a new engine. It has to be a manufacture problem. I’m concerne New Engine put in after, drove it 30 minutes same problem old engine did. Back in for a new engine. It has to be a manufacture problem. I’m concerned about my safety driving it again. More
Courteous service and prompt. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. More
Exellent service This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the se This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the service is usually the reason I keep coming back to the Kia. More
The best of the best with Sam in service... & Bob too! Bought my 2015 Kia new and the next service appointment I will hit over 100000. Kia & service after the sale is a 5 star experience! Bought my 2015 Kia new and the next service appointment I will hit over 100000. Kia & service after the sale is a 5 star experience! More
Great Service I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure to purchase anything not needed. More
Best experience I had I came in the other day to get service done to my Kia Sorento they got the job in no time I had my little daughter with me they even had a playroom fo I came in the other day to get service done to my Kia Sorento they got the job in no time I had my little daughter with me they even had a playroom for her offered snacks and coffee also brought my little daughter a water + Sam is one of the best in the business More
Great experience Jason our salesperson was awesome! He went above and beyond to get us in our new Soul. Hes truly a great asset to Coastal KIA. Jason our salesperson was awesome! He went above and beyond to get us in our new Soul. Hes truly a great asset to Coastal KIA. More
Great! KiA Service Center is great to work and my sincere thanks to all those who made the experience a good one from scheduling to appointment day. KiA Service Center is great to work and my sincere thanks to all those who made the experience a good one from scheduling to appointment day. More
Front guys were great Just took the car in for an update that was no charge and they allowed us to use oil change coupon while it was there plus, a free car wash. What's Just took the car in for an update that was no charge and they allowed us to use oil change coupon while it was there plus, a free car wash. What's not to like? Stayed in the reception area and waited and appreciated the snacks and water, too. Thanks for the great service ! Jinx and John More
Easy Service! We had a recall item that needed service and a dashboard light that needed addressing. The service guy gave us a time estimate for the recall, checked We had a recall item that needed service and a dashboard light that needed addressing. The service guy gave us a time estimate for the recall, checked the dashboard light and gave us a time estimate for that, and sure enough, our car was ready in the estimated time frame! They even offered us shuttle service instead of the waiting room. We chose to wait based on the time estimate and were very comfortable while we waited. The air conditioning became pretty chilly (it was 40 degrees outside) but they kindly remedied this! Can't ask for better service! More