Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,232 reviews
Sam takes good care of us. I’ve had my KIA serviced there since I bought it. Sam always checks when I come in to see if I’ve had any problems or concerns. The service is always I’ve had my KIA serviced there since I bought it. Sam always checks when I come in to see if I’ve had any problems or concerns. The service is always top notch and it’s finished on time or before. More
Inspection Services They were quick, courteous and efficient in handling of my vehicle. I appreciated it very much and will definitely be back for future services. Than They were quick, courteous and efficient in handling of my vehicle. I appreciated it very much and will definitely be back for future services. Thank you. More
Excellent service The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really app The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really appreciate the care and attention they provided. More
Excellent service everytime! Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to a Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to answering our questions about our vehicles. Thank you! Bruce Henderson More
Very pleased Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was tak Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was taken care of during wait More
Coastal Kia SErvice Dept Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the service and when completed, go over in detail the services rendered and the pricing. The waiting area is comfortable with snacks, coffee and drinks. There is an area that you can work with electrical receptacles and wifi. They treat me like family. To add to the service, if Pat Kabola, owner is in the area, he greets you and talks to you like family. I have used several service departments in several cities and by far Coastal Kia is the best. More
Friendly and no pressure Work was done in a professional manner. I was kept informed of progress as I was waiting, also was explained all details and shown pictures of any iss Work was done in a professional manner. I was kept informed of progress as I was waiting, also was explained all details and shown pictures of any issues that might come before next service. More
Timely with great people The people and team we're great. The experience all favorable. The service rep felt like a friend. All good and the waiting area comfortable. The people and team we're great. The experience all favorable. The service rep felt like a friend. All good and the waiting area comfortable. More
A pleasant experience I had such a great experience. Jason & john made me feel so comfortable & helpful it was more like we were friends then a seller buyer situation! I had such a great experience. Jason & john made me feel so comfortable & helpful it was more like we were friends then a seller buyer situation! More
The Best My wife and I met with Jason Stone, Coastal Kia Sales Rep., on Monday, December 17, 2017. We can honestly say that our experience dealing with Jason w My wife and I met with Jason Stone, Coastal Kia Sales Rep., on Monday, December 17, 2017. We can honestly say that our experience dealing with Jason was the smoothest and least stressful we have ever had while purchasing a car, which we did do Monday. Based on our age of 78 years of age,, that is speaking volumes. Jason is honest and forthright with a outgoing folksy personality. No high pressure, just straight forward and knowledgeable information. If you are looking to purchase a vehicle, do yourself a favor and contact Jason Stone at Coastal Kia. We then met with Michael Mascavage in Finance, and once again it was smooth sailing. We believe that this dealership must only hire quality personnel. Thank you sincerely for making our experience such a nice one. Frank and Betty M. More