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Coastal Kia

Wilmington, NC

4.8
5,232 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,232 reviews

December 25, 2018

Sam takes good care of us. I’ve had my KIA serviced there since I bought it. Sam always checks when I come in to see if I’ve had any problems or concerns. The service is always More

by MIKE1624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Dec 26, 2018 -

Coastal Kia responded

Sam and our entire team want to thank you for the five star review. We sincerely appreciate your business at Coastal Kia. Thank you for describing our service as "top notch and finished on time and before".

December 25, 2018

Inspection Services They were quick, courteous and efficient in handling of my vehicle. I appreciated it very much and will definitely be back for future services. Than More

by EELDER66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 26, 2018 -

Coastal Kia responded

It was thoughtful of you to go online and give us such a wonderful review. Thank you! Our service team looks forward to seeing you again soon.

December 25, 2018

Excellent service The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really app More

by HARRISONJANET16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Dec 26, 2018 -

Coastal Kia responded

Thank you for the awesome five star service review! Your kind description of our service staff as "informative and extremely knowledgeable" is greatly appreciated. We realize there are dozens of local service centers to choose from. We are honored that you chose our team at Coastal Kia for your service needs. Please call us if you need anything. We are here to help, Thank you from your Coastal Kia family!

December 21, 2018

Excellent service everytime! Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to a More

by BILLIE.HENDERSON161616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bedenbaugh
Dec 21, 2018 -

Coastal Kia responded

We sincerely appreciate the awesome five star service review! Our entire team agrees with your comment that Stephen Bedenbaugh is helpful and very knowledgeable. Thank you for choosing Coastal Kia!

December 21, 2018

Very pleased Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was tak More

by HRYNJIEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Coastal Kia responded

Thank you for the wonderful five star review! We appreciate the wonderful service visit kudos for Bob Tomlin and our team. We realize there are dozens of local service departments to choose from for your service needs.... we are honored that you chose our Coastal Kia team. Thank you from your Coastal Kia Family!

December 21, 2018

Coastal Kia SErvice Dept Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the More

by AARON.WESCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept: Bob, Sam
Dec 21, 2018 -

Coastal Kia responded

We sincerely appreciate the wonderful five star review! It is awesome to hear that our team was able to make you feel comfortable during your service visit. We want to thank you for choosing Coastal Kia. Our goal is to treat our clients the way we wish to be treated. Thank you for shopping and servicing local. Thank you from your Coastal Kia Family

December 20, 2018

Friendly and no pressure Work was done in a professional manner. I was kept informed of progress as I was waiting, also was explained all details and shown pictures of any iss More

by DENNISMCGAHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and the other adviser at the service desk.
Dec 26, 2018 -

Coastal Kia responded

Thank you for the five star review! We appreciate the kind words. Thank you for choosing Coastal Kia !

December 20, 2018

Timely with great people The people and team we're great. The experience all favorable. The service rep felt like a friend. All good and the waiting area comfortable. More

by GRAMASR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service rep
Dec 26, 2018 -

Coastal Kia responded

Thank you so much for the wonderful five star review! It sounds like you had a great experience and you were comfortable in our waiting area. Fantastic! We sincerely appreciate your business and kind words. It was thoughtful of you to share your thoughts online. We sincerely appreciate the five star review!

December 20, 2018

A pleasant experience I had such a great experience. Jason & john made me feel so comfortable & helpful it was more like we were friends then a seller buyer situation! More

by PICKLE4LYFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason stone, john, Mike
Dec 21, 2018 -

Coastal Kia responded

Wonderful! It was thoughtful of you to take the time to go online and leave our team such an awesome five star review. Thank you for that. : ) Jason and John are both great assets to our team; it was wonderful of you to mention them both by name. Thank you !

December 19, 2018

The Best My wife and I met with Jason Stone, Coastal Kia Sales Rep., on Monday, December 17, 2017. We can honestly say that our experience dealing with Jason w More

by fmorris3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone, Sales and Michael Mascavage, Finance Director
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