Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,232 reviews
Determined staff Staff was very determined to find the vehicle I wanted in a price to fit my budget. The did both and kept my wishes first. Staff was very determined to find the vehicle I wanted in a price to fit my budget. The did both and kept my wishes first. More
Very quick service and very thoughtful of my time frame. I needed an appointment that fit my schedule. The service department accommodated me and had my car serviced within an hour. The service department I needed an appointment that fit my schedule. The service department accommodated me and had my car serviced within an hour. The service department has always been very easy to deal with and performed my service right the first time. On the down side, the sales department is always calling to try and sell me a new car. I have asked not to be called because I love my Kia and do not want to trade it in. When I went in for my service, a sales person came into the waiting area to try to get me to trade my car for a new one. Sales department is obviously under high pressure to sell. This has never happened before. Just let me have my car serviced without pressure to make a purchase. More
Amazing! Friendly service, accommodating, and a pleasure to work with. Worked hard to help get me a car that was reliable and new. Would recommend to a friend Friendly service, accommodating, and a pleasure to work with. Worked hard to help get me a car that was reliable and new. Would recommend to a friend More
Oil change Very quick and easy to deal with! Offers rides to and from places if you need. Bob is the service advisor that I typically deal with and he always mak Very quick and easy to deal with! Offers rides to and from places if you need. Bob is the service advisor that I typically deal with and he always makes everything very easy! More
Super excellent Bob was super professional, helpful and friendly. They treat it me very respectful and explained everything they should have more Bobs. Also they too Bob was super professional, helpful and friendly. They treat it me very respectful and explained everything they should have more Bobs. Also they took us have lunch and pick us up while they were working in my car. He was awesome. Very friendly all of u More
Perfect I went in for a recall on my car. They fixed my recall and offered me a courtesy car wash. Everything was completed in exactly the time frame that I w I went in for a recall on my car. They fixed my recall and offered me a courtesy car wash. Everything was completed in exactly the time frame that I was given. !!!! More
50,000 mile service. Sam is very helpful, kind and considerate. Have always trusted this dealership to be honest with me and so far they have not disappointed. Kia qualit Sam is very helpful, kind and considerate. Have always trusted this dealership to be honest with me and so far they have not disappointed. Kia quality is very good. More
Oil Change, Tire rotation and recall Service representatives Sam and Bob are awesome repersenatives.Also the shuttle service and driver Bob was awesome. Always receive great service with Service representatives Sam and Bob are awesome repersenatives.Also the shuttle service and driver Bob was awesome. Always receive great service with the service department and shuttle service. More
Easy in and out. It was an easy in and out process . Was not aware of other recalls, glad they brought them to my attention. I had transportation after car drop off, It was an easy in and out process . Was not aware of other recalls, glad they brought them to my attention. I had transportation after car drop off, but they offered a ride if I needed it, nice to offer. More
Service was great Service was all done timely and in shorter time period than expected. Thank you for addressing all recalls at the same time. Thanks for car washes too Service was all done timely and in shorter time period than expected. Thank you for addressing all recalls at the same time. Thanks for car washes too! More