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Coastal Kia

Wilmington, NC

4.8
5,473 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,473 reviews

April 06, 2019

Coastal KIA is outstanding! The low pressure light popped on on my little KIA Soul. I thought that, with the changes in the weather, it would settle itself out as it has in the p More

by MSMAGGIE_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Coastal Kia responded

Wonderful! Thank you for the testimonial and amazing five star review. It was kind of you to mention John Wigger by name. We pride ourselves on treating our Coastal Kia clients the way we wish to be treated. Thanks for making the trip to Coastal Kia... we are thrilled we continue to exceed your expectations!

April 05, 2019

A Pleasure It was a real pleasure doing business with Coastal Kia. I have purchased many cars over the years and for the first time it felt like everyone was mor More

by gmeshaw35
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Medhaw- also your finance officer
Apr 06, 2019 -

Coastal Kia responded

Thank you for the five star review! We are excited we were able to exceed your expectations. Congratulations on your recent purchase. It was thoughtful of you to go online and describe your recent experience at Coastal Kia as “pleasurable”. Welcome to the rapidly growing Coastal Kia family!

April 05, 2019

Best prices in town! No buyers remorse either. Got a great running car for the best value in town! Staff was efficient, professional, and a pleasure to work with. More

by jared_millet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Maiers
Apr 06, 2019 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to comment, “staff was efficient, professional and a pleasure to work with”. This is Coastal Kia music to our ears. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to serve!

April 05, 2019

Sam is great! The staff in the service department is very friendly, attentive and knowledgeable. I would gladly recommend not only the service department but dealer More

by ESPERATORRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 06, 2019 -

Coastal Kia responded

Thank you for the five star review! It was kind of you to share your thoughts regarding your recent service experience. Thank you for choosing to work with our Kia factory trained service staff. We appreciate you being such an important part of our Coastal Kia family.

April 03, 2019

Friendly dealership. Always a good experience at this dealership. Have always been greeted warmly and they seem to really care about their customers. Ownership recently ch More

by robdro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Coastal Kia responded

Thank you for the five star review. You said it best... we truly do care about our customers. Our culture at Coastal Kia is to treat our clients the way we wish to be treated. We are excited you were able to experience the Coastal Kia difference. Thank you for choosing our service department for your automotive needs.

April 03, 2019

Very good service experience. Service employees of Coastal Kia are always friendly, courteous and professional. They make every effort to satisfy the customer. I will continue to More

by SSKISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Coastal Kia responded

Thank you for the five star service review! We appreciate the thoughtful comments and recommendations. We pride ourselves on treating our clients the way we wish to be treated. Please let us know if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family! We hope to see you again soon.

April 03, 2019

New to the Kia Family Love my Sorento. Was treated like family. Everyone was extremely nice and helpful. Great product and company to deal with. I definitely recommend More

by ANITA BLIZZARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Apr 03, 2019 -

Coastal Kia responded

We sincerely appreciate the kind words and five star review. Thank you! Congratulations on your recent purchase. You are going to absolutely love your new Sorento! You were treated like family because you are. Welcome to the Coastal Kia family.

April 03, 2019

Great, service was explained very well. Concerned about making sure I was satisfied with work. Great service and friendly. Explained what work was needed, price and how long it would take. More

by RB5712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 04, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review. We appreciate the thoughtful comments, "great service and friendly". Thank you for recognizing the Coastal Kia difference. We are thrilled you had a pleasant experience during your service visit and we hope to see you again soon. Thank you!

April 03, 2019

Great Experience Coastal Kia is awesome. If you need a car see Steve Kramer at Coastal Kia. He is very professional and courteous. I am very happy with my purchase. More

by JANERABON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Apr 04, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! Thank you for the five star review and kudos for Steve Kramer. We realize there are several local dealerships to choose from in our area. We want to thank you for choosing Coastal Kia and are thrilled you are happy with your purchase. Please call us if you need anything. We are here to help! Thank you for recognizing the Coastal Kia difference.

April 03, 2019

Fantastic new vehicle purchase experience I recently made a new vehicle purchase from Coastal Kia and must say that this was unquestionably my best buying experience to date. Having purchased More

by Phil M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Maiers, Michael Mascavage, Bernie Brust
Apr 04, 2019 -

Coastal Kia responded

Fantastic Phil ! Thank you so much for the testimonial and awesome five star review. We are thrilled our team was able to "exceed your expectations". It was very thoughtful of you to mention Rob, Michael and Bernie by name. We are excited you are a believer in the Kia product and recognize the "superior value". We want to welcome you to the Coastal Kia family! Congratulations!

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