Coastal Kia

Top notch crew working there. For the few times I’ve needed Coastal Kia they were there. All of my transactions were done over the phone cause I work later hours than they are open For the few times I’ve needed Coastal Kia they were there. All of my transactions were done over the phone cause I work later hours than they are open. Never once have I met anyone there ! I drop off my car and pick it up much later and have had zero problems with the service there. A must place to buy if you ever need a new car. Cause the bottom line is the service not the sale. More

Great Service Received friendly and courteous help in purchasing a new Kia. Kevin West explained features available on the vehicle and explained safety standards. T Received friendly and courteous help in purchasing a new Kia. Kevin West explained features available on the vehicle and explained safety standards. This purchase is the second Kia Sportage I have made so my opinion is very positive. More

Good people good work Good people, good work. I had routine work completed on my vehicle and received updates of what was needed before the work was done. Fair pricing. Good people, good work. I had routine work completed on my vehicle and received updates of what was needed before the work was done. Fair pricing. More

Willing to work with you with no pressure We stopped there with a figure and payment in mind we never told them what it was but they just kept working with us until those both were met.No pres We stopped there with a figure and payment in mind we never told them what it was but they just kept working with us until those both were met.No pressure I remember him saying to us at one point when he came back with another offer which we had refused "Rome wasn't built in a day" We stuck to our figure cause we knew where we wanted to be .Buying a car is a big commitment [for us anyway it is] and they worked with us until we got exactly what we knew we could handle.We both love the vehicle and hope to have it for many years to come.We would recommend this dealership in a heartbeat no pressure and very courteous. Thank you so much for a pleasurable and stress free experience for a change More

Newer car for us We didnt come in to buy a newer car but we did end up doing that. Dave, Rob and Mike were awesome. will reccomend the dealership. We didnt come in to buy a newer car but we did end up doing that. Dave, Rob and Mike were awesome. will reccomend the dealership. More

recalls I found out my brake sensors needed to be replaced but when I arrived for that they let me know that over the last couple of years were other things t I found out my brake sensors needed to be replaced but when I arrived for that they let me know that over the last couple of years were other things that were recalled or upgraded under standard warranty. Every thing was handled without charge and they noticed that I was due for an oil change as well. More

Easy peasy My previous Kia had been totaled in an accident. I loved that 2013 Optima so much I decided to go ahead and get a new 2019 one. Shawn worked with me a My previous Kia had been totaled in an accident. I loved that 2013 Optima so much I decided to go ahead and get a new 2019 one. Shawn worked with me and we got everything taken care of one late afternoon. Great guy, great group of people, great car. You can't go wrong. More

Great service ! Love Sam at Coastal Kia. He's always the nicest and accommodates my schedule for service. Always feel like I can trust what he tells me and doesn't t Love Sam at Coastal Kia. He's always the nicest and accommodates my schedule for service. Always feel like I can trust what he tells me and doesn't try to suggest items not needed. More

Excellent Service I always get the best service at Coastal Kia!! The service guys are the best. They are very considerate to the customer's needs. I would recommend to I always get the best service at Coastal Kia!! The service guys are the best. They are very considerate to the customer's needs. I would recommend to anyone. More

Awesome people--awesome dealership!! The people at Coastal Kia in Wilmington were great!! The service was super and the people I worked with guided me through the entire process. Dealt The people at Coastal Kia in Wilmington were great!! The service was super and the people I worked with guided me through the entire process. Dealt with Peggy, Steve and Mike and I really appreciate their guidance. Would recommend them to anyone--such a pleasant experience!! Thanks so much!! J Jones More