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Coastal Kia
Wilmington, NC
5,474 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,474 reviews
April 18, 2019
Excellent Service I highly recommend Coastal Kia to anyone for service of a vehicle. My Kia Sorento was serviced exactly as stated quickly. Very pleased with the all a I highly recommend Coastal Kia to anyone for service of a vehicle. My Kia Sorento was serviced exactly as stated quickly. Very pleased with the all around experience. More
by PORT_CITYTRADER
Verified CustomerEmployees Worked With
Bob Tomlin
April 18, 2019
Great Service I highly recommend Coastal Kia to anyone looking for a new or used car or servicing on their car. Their extended warranty is well worth purchasing. Co I highly recommend Coastal Kia to anyone looking for a new or used car or servicing on their car. Their extended warranty is well worth purchasing. Coastal Kia knows how to take care of their customers More
by Hummer
April 17, 2019
great customer service very interested i my comfort and well being while my service was being done......my service rep was outstanding!! also arranged for the courtesy vehi very interested i my comfort and well being while my service was being done......my service rep was outstanding!! also arranged for the courtesy vehicle to transport us to shopping while we waited More
by STEVEWRIGHT4544
Employees Worked With
SAM
April 17, 2019
Service Sam was great to work with. Service was excellent. Sam and the sevice department took good care of my vehical. Customer service was great. Thanks! Sam was great to work with. Service was excellent. Sam and the sevice department took good care of my vehical. Customer service was great. Thanks! More
by RICHMOREAU
Employees Worked With
Sam
April 16, 2019
Awesome service Customer service was outstanding! Sam made sure if there was anything I need to let him know. Sam was was very pleasant and friendly. I will definitel Customer service was outstanding! Sam made sure if there was anything I need to let him know. Sam was was very pleasant and friendly. I will definitely come back for another service maintenance for my vehicle thank you Sam! More
by ONEAL87
Employees Worked With
Sam
April 16, 2019
Great service! I showed up at the wrong time for my service appointment but they worked me in. Very happy with the service I received! Will come again! I showed up at the wrong time for my service appointment but they worked me in. Very happy with the service I received! Will come again! More
by CHOOK
Employees Worked With
Bob Tomlin
April 16, 2019
Wonderful service FRIENDLY STAFF,NICE COMPLIMENTARY SNACKS, BEVERAGES AND LOUNGE. VERY PROFESSIONAL AND ORGANIZED. EXPLAINS THINGS THOROUGHLY. LOVE THE COMPLIMENTARY CA FRIENDLY STAFF,NICE COMPLIMENTARY SNACKS, BEVERAGES AND LOUNGE. VERY PROFESSIONAL AND ORGANIZED. EXPLAINS THINGS THOROUGHLY. LOVE THE COMPLIMENTARY CAR WASH. VERY HAPPY WITH THE STAFF More
by BAKERFORSYTHE
Employees Worked With
SAM WEISMAN
April 16, 2019
Great service department This is my second KIA and the service department, Sam Weissman, was a strong factor in my purchase of the KIA Sportage. The best service representativ This is my second KIA and the service department, Sam Weissman, was a strong factor in my purchase of the KIA Sportage. The best service representative I’ve worked with. More
by CAB528
Employees Worked With
Sam Weissman
April 15, 2019
Buying our new Kia Staff worked with us to get the vehicle we wanted. Experience was very professional. This is the second vehicle we purchased from them. When it’s time Staff worked with us to get the vehicle we wanted. Experience was very professional. This is the second vehicle we purchased from them. When it’s time for the next one we’ll go back. More
by Kiaguy
Employees Worked With
Steve kramer
April 15, 2019
Wonderful experience buying a car. It was fun and wonderful experience buying a car from Kelvin. We bought a Soul in 2010 and it was a great car. The new 2020 we just bought is the best It was fun and wonderful experience buying a car from Kelvin. We bought a Soul in 2010 and it was a great car. The new 2020 we just bought is the best riding car ever. All the people at Coastal were very nice. Thank you very much. Lorri & PJ Couvillion More
by COUVILLIONPJ
Employees Worked With
Kelvin Swinson, Michael Mascavage
