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Coastal Kia
Wilmington, NC
5,233 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,233 reviews
January 22, 2019
Customer service was professional and timely. Service was fine. I'd recommend them as a professional organization. Sam was responsive and friendly, explained everything quite well, and did a g Service was fine. I'd recommend them as a professional organization. Sam was responsive and friendly, explained everything quite well, and did a good job. My only concern was that the car wash wasn't working. More
by VJGRAZ
Verified CustomerEmployees Worked With
Sam in service
January 22, 2019
Great Customer Service Check-in process was very smooth. Although the service took longer than expected, Sam kept me updated. The customer lounge is comfortable and well sto Check-in process was very smooth. Although the service took longer than expected, Sam kept me updated. The customer lounge is comfortable and well stocked with goodies. We’ve always been pleased with the service provided. Good work by the technicians. More
by JANNKENNEDY
Employees Worked With
Sam Weisman
January 22, 2019
Customer Service Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank yo Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank you More
by studerserv
January 20, 2019
Trouble shooting John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and Sam and the technicians. Also I trust KIA workmanship. More
by RETIRED07NC
January 20, 2019
Kia Sportage We had a wonderful experience with Jason Stone and Bernie they were very knowledgable and got us everything we were looking for. Great Job Guys! We had a wonderful experience with Jason Stone and Bernie they were very knowledgable and got us everything we were looking for. Great Job Guys! More
by MAR91993
Employees Worked With
Jason Stone, Bernie Brust
January 18, 2019
Service I did hit excellent My rating is excellent Sam is always helpful by explaining everything and taking care of helping you. Thanks so much for excellent service. will be My rating is excellent Sam is always helpful by explaining everything and taking care of helping you. Thanks so much for excellent service. will be back More
by CHAD59
Employees Worked With
Sam Weisman
January 18, 2019
Fast and always keeping you in the loop. Treat your car likenit was their own. Called me twice to make repair recommendations, which I loved. Kept on top of the warranty work and let me know Treat your car likenit was their own. Called me twice to make repair recommendations, which I loved. Kept on top of the warranty work and let me know what was done. More
by STREETMEDIC14
Employees Worked With
Bob in service
January 18, 2019
Great customer service Sam Weisman always greets me with a smile and is always asking if I am having any issues with my KIA. This visit was just routine maintenance but I d Sam Weisman always greets me with a smile and is always asking if I am having any issues with my KIA. This visit was just routine maintenance but I did ask about recalls due to the national news last night. He assured me that he always checks for recalls and that there were no recalls with my Sorento. Love my KIA. More
by DSGLCG1980
Employees Worked With
Samuel Weisman. Service
January 18, 2019
Very nice and helpful. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. More
by billiejo0625
Employees Worked With
January 17, 2019
Awesome Dealership Purchased a 2019 Sorento on 1/16/19. Very impressed and pleased with the entire process. All people involved in the transaction contributed to a ver Purchased a 2019 Sorento on 1/16/19. Very impressed and pleased with the entire process. All people involved in the transaction contributed to a very positive experience. We are repeat customers and would highly recommend Coastal Kia. More
by Jim & Rie
Employees Worked With
Kevin West,Steve Kramer,Mike Mascavage
