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Coastal Kia
Wilmington, NC
5,475 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
April 25, 2019
Awesome and Easy-going! Every employee at Coastal Kia was extremely kind and helpful! As a first time car owner I felt at ease about their service and I highly recommend them Every employee at Coastal Kia was extremely kind and helpful! As a first time car owner I felt at ease about their service and I highly recommend them to any one searching for excellent customer service and reasonable prices for repairs and anything else. More
by LONNIE.WILSON4
Verified CustomerEmployees Worked With
April 24, 2019
Recall repairs Once Coastal Kia received the part, they contacted me right away to schedule an appointment. Because of my schedule, I was early and they accommodated Once Coastal Kia received the part, they contacted me right away to schedule an appointment. Because of my schedule, I was early and they accommodated me - I worked in the waiting room (with wifi) while they made the repairs. Then they washed the car for free. All-in-all a painless repair. More
by bolducw
Employees Worked With
April 24, 2019
Turned in our old lease and leased a new model. Things went smoothly. We got the deal we wanted. Turned in our leased car 2 days earlier than the lease end day and walked out with a new lease. Things went smoothly. We got the deal we wanted. Turned in our leased car 2 days earlier than the lease end day and walked out with a new lease. More
by FUSUNERKEL
Employees Worked With
Jason Stone. He was great!
April 23, 2019
Great Experience Thank you for information on the updated to my Kia. Love my Kia! I’ve had a Sportage and now a Serento ! Couldn’t ask for a better car. I’ve had no i Thank you for information on the updated to my Kia. Love my Kia! I’ve had a Sportage and now a Serento ! Couldn’t ask for a better car. I’ve had no issues with service ! Couldn’t see myself owning any other car. More
by SUSIEDEANBURKET
Employees Worked With
April 23, 2019
Great service I was very pleased with the work I had done. Awesome staff, they were very friendly with great customer service, will definitely use again. Highly re I was very pleased with the work I had done. Awesome staff, they were very friendly with great customer service, will definitely use again. Highly recommend. More
by sorento2012
April 21, 2019
Great awesome They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! More
by JAMESTRENTACOSTA041
Employees Worked With
Other Employees :
Bernie Brust
April 21, 2019
Coastal Kia Offers Great Service Coastal KIA just serviced our car and recommended replacing our tires. We did so and found the service department to be excellent in every way. The pr Coastal KIA just serviced our car and recommended replacing our tires. We did so and found the service department to be excellent in every way. The price was good and service was superb. We highly recommend Coastal KIA for their service department More
by WILLIAM.CARLISLE1
Employees Worked With
Bob Timlin
April 20, 2019
Service Always excellent service and comfortable are to wait....never takes longer than the estimated time! Prices are very competitive, but its the service I Always excellent service and comfortable are to wait....never takes longer than the estimated time! Prices are very competitive, but its the service I like. More
by B.BAINES
April 20, 2019
Service Department Service Advisor Bob Tomlin was very friendly and professional and had our car serviced in a timely manner. Also noticed him helping elderly lady putti Service Advisor Bob Tomlin was very friendly and professional and had our car serviced in a timely manner. Also noticed him helping elderly lady putting her packages in car and opening door for her, i thought that was very kind and considerate. More
by GRANNYK5
Employees Worked With
Bob Tomlin
April 19, 2019
Quick and attentive I was very happy with my purchasing experience. The 2020 Soul I bought was clean, gassed up, and everything personally set up by our salesman. Highly I was very happy with my purchasing experience. The 2020 Soul I bought was clean, gassed up, and everything personally set up by our salesman. Highly recommended. More
by CANGE39
Employees Worked With
Steven K
