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Coastal Kia

Wilmington, NC

4.8
5,475 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,475 reviews

April 29, 2019

Go see Greg Very good sales experience and friendly staff! I would buy from them again! Greg was very understanding of my needs and didn't have the sales guy ment More

by Becky
Recommend Dealer
Yes
Employees Worked With
Greg Meshew
Apr 29, 2019 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to mention Greg by name. We sincerely appreciate your great review and kind comments. Welcome to the Coastal Kia family.

April 29, 2019

Kia Rocks The environment is GREAT!!!!! I loved the way every staff member was so friendly. Kelvin was the Best salesman I have ever had. He explained what my More

by MICHELLER.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin S.
Apr 29, 2019 -

Coastal Kia responded

Thank you for the five star review and kudos for Kelvin! It was thoughtful of you to describe him as "the best salesman I have ever had". Wow ! We are thrilled you found our staff to be friendly and the environment to be "GREAT"! Our entire staff strives to treat our clients the way we wish to be treated. We sincerely appreciate your business. Welcome to the Coastal Kia family!

April 29, 2019

Go see Kevin I traded my 2011 Chrysler 200 in for a brand new 2019 Kia Optima. Boy did I make a good decision! I love it! Seriously the best thing I could do was g More

by jthomas7893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Apr 30, 2019 -

Coastal Kia responded

Thank you so much for the amazing five star review and kudos for Kevin! Congratulations on the purchase of your new 2019 Kia Optima. We strive to treat our clients the way we wish to be treated. We are thrilled you had a great experience. Please call us if you need anything. We are here to help.

April 28, 2019

Great Customer Service Never had an issue they couldn’t handle. Service staff is patient and knowledgeable. Things are explained thoroughly and completely. Would recommen More

by KTOMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Coastal Kia responded

Thank you for the five star service review! We sincerely appreciate the kind comments and recommendations. It was thoughtful of you to describe our service staff as, patient, knowledgeable and able to explain things thoroughly and completely. Thank you for being such an important of our Coastal Kia family.

April 28, 2019

Traded for a 2019 Sorento I made a 60 mile trip from Longs SC with my wife and daughter to Coastal Kia, and every mile traveled was well worth it. We came into Coastal Kia to t More

by swifty787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Haywood McDonald
Apr 29, 2019 -

Coastal Kia responded

Thank you so much for the awesome five star review and kudos for Steve Kramer and Haywood McDonald. We sincerely appreciate your testimonial and thoughtful comments. We are thrilled we were able to make the 60 mile drive from Longs, SC worth your while. Congratulations on the purchase of your 2019 Kia Sorento L! Please call us if you need anything. We are here to help.

April 27, 2019

Kia service department is Awesome. Sam and Bob are just the best in the service center. Very kind , respectful, knowledgeable and informative. Always willing to go the extra mile. I hav More

by BONITABAKERPRINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Bob
Apr 27, 2019 -

Coastal Kia responded

Thank you for the five star service review and awesome testimonial. We sincerely appreciate the kudos for Bob and Sam. Your description of them as “very kind, respectful, knowledgeable and informative” is music to our ears. Our entire Coastal Kia staff strives to treat our clients the way we wish to be treated. Thank you for your long term loyalty too. Please call us if you need anything. We are here to help.

April 27, 2019

Awesome. Pat, Peggy, Kirk and Steve are a great team. I went looking for my friend's Pat and Peggy, and was interested in trading my Cadillac. When all was said and done I drove home in a new Kia. As a fo More

by pastorjeffcarr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Kirk
Apr 27, 2019 -

Coastal Kia responded

Jeff, it was so good to see your smiling face walk through our doors and enter our showroom last week. Thank you so much for your loyalty to Pat and Peggy and for choosing Coastal Kia as your new car dealer. Congratulations on the purchase of your new Kia Sorento! It was thoughtful of you to mention Steve and Kirk by name too. Welcome to the rapidly growing Coastal Kia Family!

April 26, 2019

Great Custmer Service and Relations Sam Weisman is an asset to your company, his relationship with his customers is above and beyond industry standards, he is reason that I choose the pr More

by SJONES4514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Apr 29, 2019 -

Coastal Kia responded

We could not agree more! Sam Weisman is truly an asset to our Coastal Kia team and we are lucky to have him. Thank you for trusting our vehicle to Sam and our entire Kia factory trained staff. We appreciate your business. Thank you for the five star review!

April 26, 2019

Great Customer Service! My 2007 KIA Amanti was in need of routine maintenance. Upon arriving at Service Center, Sam Weisman greeted me in front of center with a warm smile an More

by LIZBETH9926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Apr 27, 2019 -

Coastal Kia responded

Thank you so much for the five star service review and kudos for Sam Weisman. We think he is the best too! Thank you for trusting our Kia factory trained service team with your 2007 Kia Amanti. We look forward to seeing you again soon.

April 25, 2019

Good customer service Great service! I came in for some routine maintenance for my 2017 Kia Sorento, they met me outside as I pulled into a parking spot. Greeted me politel More

by ANDREWSCHARF89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 26, 2019 -

Coastal Kia responded

Wonderful ! Thank you for choosing Coastal Kia for your service needs. It was thoughtful of you to go online and give us such a raving five star review. We are thrilled you were greeted with a warm smile and were addressed by name. Thank you for being a part of our rapidly growing Coastal Kia family!

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