Coastal Kia

Great Service I was met by considerate staff{Bob} who walked me through every step of my service call. He listened to my questions, and obtained answers so I could I was met by considerate staff{Bob} who walked me through every step of my service call. He listened to my questions, and obtained answers so I could make an informed decision. Service Coastal Kia is superb! More

Total satisfaction. My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see a My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see all of the cars on the lot driving us around in a golf cart. Everyone was so helpful and cheerful. Even the owner was there. When I finally made my decision and Mike spent a few hours going over all of the options on my new Sportage. I rate the overall experience pleasurable. More

seamless car buying An appointment had been set up for me to see a new kia I didn't expect to see the owner of Coastal Kia but he can down and I was introduced to Mr.K An appointment had been set up for me to see a new kia I didn't expect to see the owner of Coastal Kia but he can down and I was introduced to Mr.Koballa he put me with a salesperson ( Tyler) and told me if I needed anything he would be in the building and to call upon him. he even valued my trade. Tyler took me for a test drive and I really really liked the soul s. Tyler didn't try to push me coax me in any direction, refreshing for sales, no hurry because I was their for about 4 hours maybe 5, none the less everyone held up with my questions looking at different models until I decided on the soul s. at time of making a decision on buying I probably got a bit feisty about price, percentage rate, and here comes Mr. Koballa asking if he could help and he did 4 people at the big counter talking rates and price and they came up with a solution and showed me what he could do and we made the deal working with finance mgr at this point Mr. McDonald even put me at ease with this process and this process is necessary and he covered all the bases which left me with no questions.. usually sometimes you leave a dealership with did I get a good deal I had no doubt that I got a good deal AND MADE THE RIGHT CHOICE. THIS PROCESS WAS SEAMLESS AND I REALLY ENJOYED MY TIME AT COASTAL KIA . THANKS PAT!!! TYLER!!!! HAYWOOD!! its not everyday you meet people that extend themselves to that end and its not everyday I get to meet a celebrity. This vechile is chocked full of technology and when It came time for Tyler to show me how to use this equipment he went beyond what he had to do and made sure this technology was ready to use I cant say enough about Tyler and the treatment he gave to me THANKS AGAIN TYLER !!!!!!!.in closing Mr Koballa thank you for making me feel at home and thank your staff for everything they did. JUST REFRESHING sincerely bill stone More

Great day!!! Michael Lewis was awesome and very informative. He introduced me to everyone and made me feel right at home. I will definitely recommend coastal kia!! Michael Lewis was awesome and very informative. He introduced me to everyone and made me feel right at home. I will definitely recommend coastal kia!! More

Bob's Excellent care Had a left over issue from a previous service visit, my Cruise control was not fixed. Called in and talked with Sam, who said, bring it back. I'm Had a left over issue from a previous service visit, my Cruise control was not fixed. Called in and talked with Sam, who said, bring it back. I'm working again, so getting there during the week was not possible. Even with the offer of the shuttle, I I couldn't make the 7:45 am departure, as I work downtown. So Saturday am at 8:05 was my choice. Had to wait for a part, so re-scheduled fro the next Saturday. Bob was so nice and helpful. Your waiting room was comfortable, and every employee who walked by, spoke and offered any assistance from coffee, etc. Thanks Kia. One question, I paid the $ 100 deductible, but should I have had to pay it again, as the Cruise control was part of the original visit? Just wondering? Also they washed my dirty car, thanks Kia. If I could buy a new car, I wold buy it from y'all! More

It was cool . I got my car inspected. It was quick and easy. I've brought the van to Kia for the live of the vehicle. . I got my car inspected. It was quick and easy. I've brought the van to Kia for the live of the vehicle. More

Very Friendly Everyone at this dealership was friendly and never felt pushed or rushed. Our sales person Chris Ashby was attentive to our needs and very helpful. Everyone at this dealership was friendly and never felt pushed or rushed. Our sales person Chris Ashby was attentive to our needs and very helpful. If you do not like feeling pushed to purchasing a vehicle, this is the place to go and I recommend Chris as well. We love out Kia and also recommend the service department as well. Thank you More

Sam's Performance Sam was genuinely very customer service oriented. I appreciate his suggestions for future repairs without him being overly zealous in his recommendat Sam was genuinely very customer service oriented. I appreciate his suggestions for future repairs without him being overly zealous in his recommendations. Car Sales/Repair staff have created a bad name for themselves in many respects but, I would not put Sam in this category. I wouldn't hesitate to call Sam to schedule work on my Kia Soul. More

Awesome Jason Stone was awesome. They knew what I want and went to work making it happen. It was a quick and easy process. Michael Mascavage laid out my op Jason Stone was awesome. They knew what I want and went to work making it happen. It was a quick and easy process. Michael Mascavage laid out my option and made sure I knew what to expect. Not only have I but I will continue to recommend this dealership to my friends More

Greatest fastest service I was greeted as I pulled up and escorted inside and Sam was so friendly an informative. My car was ready in no time. It was a very relaxing wait whic I was greeted as I pulled up and escorted inside and Sam was so friendly an informative. My car was ready in no time. It was a very relaxing wait which was nice. I was very pleased with the whole experience. Sam escorted me to my car and I was on my way. My car is running great! More