Coastal Kia

Felt I was a valued custtomer I was met at the car by Sam from the service department, smile on face and positive attitude, the porter, Bob, is always a pleasure and when car finis I was met at the car by Sam from the service department, smile on face and positive attitude, the porter, Bob, is always a pleasure and when car finished, Sam went over what service was done, answered any questions I had and then brought car around to me. It was a pleasant experience. More

Amazing customer service Sam in the service department was extremely helpful and knowledgeable through the entire process. Place was clean and they even offered to shuttle me Sam in the service department was extremely helpful and knowledgeable through the entire process. Place was clean and they even offered to shuttle me to any location while I waited More

Service vehicle The service was great and was completed in a very timely manner.Mr. Kelly the shuttle driver was awesome. I think that was his name. The staff was ver The service was great and was completed in a very timely manner.Mr. Kelly the shuttle driver was awesome. I think that was his name. The staff was very friendly. More

servuce 5-8 the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable havin the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable having a free car wash was a bonus. Love doing business at Costal Kia! More

Unexpected Surprise !! Always treated with kindness and respect in Service Dept. while on my visit today a welcome yet wonderful surprise meeting with Jason Stone in Sales Always treated with kindness and respect in Service Dept. while on my visit today a welcome yet wonderful surprise meeting with Jason Stone in Sales and leaving with a new vehicle. Everyone I met was kind and made me feel at home. Finance was very helpful in explaining my paperwork, for the first time I understood my contract. Thank you everyone, including Brandi.... More

Great experience, great car! Bernie and Jason were absolutely amazing! I left there with a brand new Sorento and I love it! The team all the way around were professional and fri Bernie and Jason were absolutely amazing! I left there with a brand new Sorento and I love it! The team all the way around were professional and friendly. More

Impersonal Salesman. "Dissed" before done. Went in to test drive and make an offer on a used Sportage. Jason was so kind, but couldn't work with us. Introduced us to another salesman who proc Went in to test drive and make an offer on a used Sportage. Jason was so kind, but couldn't work with us. Introduced us to another salesman who proceeded to mock the way my daughter greeted him. I was in a hurry to get to my spouse who is in the hospital. Wanted to be able to pick him up whenever he is released in a better, air conditioned vehicle. So, I was happy the experience didn't take long. I told him all I could pay. No deal. He asked if I would like to see another one he specified that might be in my price range. I said Yes, I would take a look at it. As soon as we walked out of his office, a woman said Excuse me sir. He stopped to to talk to her. We waited about 5 minutes. Then he went out with her. I thought he was trying to break away to show us the next car. It became clear he was done with us. So we left. He NEVER SAID THANK YOU FOR COMING IN. Or Let's keep trying to get you in something, or anything with a human touch. I don't know about the dealership as a whole, but I would not do business with S. again. More

Doors, oil, inspection Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent s Great communication through email text and phone. Work completed in a timely manner. Follow up call to ensure everything was satisfactory. Excellent service and price. More

Very Nice Service Dept. WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten th WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten there which helped me a lot. More

Great service, low pressure buy Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea of numbers without running credit, which I always appreciate. I can tell that they pride themselves on Customer Service and I am hoping that the Service department is the same. Overall a solid buying experience and better than I expected! More