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Coastal Kia

Wilmington, NC

4.8
5,474 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,474 reviews

May 18, 2019

KIA has the best car service station. As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to More

by LADYBABY691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review and warm comments. We are thrilled you were able to enjoy our Customer Lounge Experience. We are happy to hear you had a great experience and you found our staff to be friendly and accommodating. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing Coastal Kia for your automotive needs. Thank you !

May 17, 2019

Kia Rio 5 My first buying experience. I love the car. It is a good size and has great gas mileage. I love the color and shape of the car. I plan to keep this ca More

by aliciasides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 18, 2019 -

Coastal Kia responded

Wonderful! Congratulations on your purchase! We see that you plan to keep this vehicle for a long time. Perfect! We will be here for you every step of the way. Thank you for choosing Coastal Kia!

May 17, 2019

Service Personnel Bob Bob from service is friendly from the time you walk in to the time you leave. He will answer all of your questions. I give a four star because Sa More

by TANAABLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bob
May 18, 2019 -

Coastal Kia responded

Thank you for the review and feedback. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing to trust your vehicle with our Kia Factory trained service advisors and technicians.

May 17, 2019

Accommodating and no hard sell Sales floor manager, Steve Kramer, helped us find a great 2019 Kia Forte. He also gave us some discounts/incentives and he gave us a generous offer o More

by cjspurves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
May 18, 2019 -

Coastal Kia responded

Great! Thank you for the great review and congratulations on your recent purchase. You will love your 2019 Kia Forte and the amazing warranty as you mentioned. Welcome to the Coastal Kia Family!

May 17, 2019

Speedy service. Took my truck in for an oil change, tire rotation and wheel alignment. In and out quickly. Bob Tomlin is awesome. Will definitely go back. More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
May 18, 2019 -

Coastal Kia responded

Thank you for the great review! We think Bob Tomlin is awesome too. We look forward to seeing you at your next visit. Thank you for trusting your vehicle with our Coastal Kia team!

May 16, 2019

Kia soul Every one was very helpful and pleasant to deal with. I was able to find exactly what I wanted in a car. I am very happy. More

by slvought
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mine lewis
May 18, 2019 -

Coastal Kia responded

Thank you so much for the five star review! We are thrilled you found exactly what you wanted. Welcome to the Coastal Kia Family!

May 16, 2019

Comfortable Both salesman were down to earth and wasn’t in to forcing anything but made sure I got exactly what I wanted. They had great sense of humor. More

by SAJAAP05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Haywood McDonald
May 18, 2019 -

Coastal Kia responded

Great! Thank you fir the review and kind words. Congratulations! Welcome to the rapidly growing Coastal Kia Family.

May 15, 2019

New Car Lease Very customer oriented staff. They do their utmost to establish a fair and doable price for house and client. They got the new 2020 Kia Sportage on ti More

by FOXCAT911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Michael Mascavage
May 16, 2019 -

Coastal Kia responded

Thank you for the wonderful five star review. It was thoughtful of you to describe our team as a “very customer oriented staff”. We sincerely appreciate you choosing Coastal Kia to make your vehicle purchase. Congratulation on the purchase of your new Kia Soul! Welcome to the Coastal Kia Family!

May 15, 2019

Wonderful Service I have a bad back. The service department provided a shuttle van for me, it was very awesome. The van brought me home and picked me up to get my car. More

by MNORRIS323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
May 15, 2019 -

Coastal Kia responded

Great news! Thank you for the five star review. It is wonderful to hear our service team were able to meet your needs. Thank you for choosing Coastal Kia!

May 15, 2019

Great Dealership! Everyone from Pat Koballa to Tyler and Haywood were very friendly and respectful of my situation & needs, all worked hard to get me the vehicle I wan More

by DONSTONESS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TYLER AND HAYWOOD
May 15, 2019 -

Coastal Kia responded

Wow! Thank you so much for the amazing five star review and for mentioning Pat, Tyler and Haywood. We are thrilled our Coastal Kia Team exceeded your expectations. Enjoy your new ride and call us if you need anything. Welcome to the Coastal Kia Family!

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