Coastal Kia

Excellent I knew what I wanted.. Jason made sure I got what I wanted and keep my payment where I wanted. Great experience Jason made it quick and easy..... I knew what I wanted.. Jason made sure I got what I wanted and keep my payment where I wanted. Great experience Jason made it quick and easy..... More

Why I keep coming back Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, e Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, even temperature adjustment. While I have always had a good experience here, it's obvious that the new management has stressed customer service to the employees. More

Great customer sevice . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. More

Great experience! Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find i Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find it. Super nice staff and excellent service! More

New car purchase All went smooth except some confusion over insurance documents. Price dealing was easy and road test twice went well. Selection of model and options r All went smooth except some confusion over insurance documents. Price dealing was easy and road test twice went well. Selection of model and options readily available More

very easy pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. More

Routine service The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming f The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming from College Rd and attempting to cross Market St traffic to turn into the dealership while trying to avoid a huge cement median is dangerous and will cause an accident if it hasn’t already. More

Great Customer Service Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood ev Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood everything that was going to happen. The only thing I had a minor issue with was the complimentary car wash, my windshield was still dirty when I picked it up. However, Bob was awesome in his communication and called me with updates. I definitely would return More

Great Experience! I had not purchased a car in 18 years and had never purchased one since becoming a widow. With the help of a family friend, I was able to purchase my I had not purchased a car in 18 years and had never purchased one since becoming a widow. With the help of a family friend, I was able to purchase my Kia with confidence in knowing that I received the best deal possible. The Salesman was very patient and I was treated with curtesy and respect. More

Satisfied The overall experience was good. The salesman was excellent with helping me choose what I was looking for. I did not realize until I got home with my The overall experience was good. The salesman was excellent with helping me choose what I was looking for. I did not realize until I got home with my new vehicle that it did not come with a spare tire? Also the fog lights come on when I start the car. No switch to turn them off and on. I did check the owners manual for this issue. More