
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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30,000 Check Up Perfect experience, great care for both me and my car. John always kept me posted on what stage my car was at and approximately how much longer it wou Perfect experience, great care for both me and my car. John always kept me posted on what stage my car was at and approximately how much longer it would be before the car was ready for me to take off. More
The Best Dealership: Honesty, Integrity, Customer Service I love the Kia Dealership. I bought my car back in 2011, it is the best car I have ever owned. More than that, my initial service experience was wit I love the Kia Dealership. I bought my car back in 2011, it is the best car I have ever owned. More than that, my initial service experience was with "Scotty" back in the day (although, I actually think he was sales, but very helpful and I have always dealt with Bob Tomlin and now I have dealt with Sam. I cannot say enough about their honest, professionalism and customer service. For years I had the extreme disappointment of owning a Saturn and lived in Virginia, Tennessee and Florida because my husband was stationed in those places. From Hampton Roads to Richmond, VA, to Nashville, TN and Jacksonville, FL, they did everything in their power to "rip me off." It was a systemic problem at Saturn and let me just say, with 7 brothers, I know about cars, I have worked on cars with my brothers, so I do know when I am being scammed. I have never, ever had that experience at the Kia Dealership. They have always been right on the money about what was wrong with my car, fixed it quickly and efficiently and treat me like family every time I am there. I will probably buy two more cars in my lifetime and both will be from them. There is nothing better than finding honest people in the car dealership world because it is so very rare. I want to thank all of you for making one part of my life such an easy decision. More
My "go to" for new cars I bought my first new car frim this dealership so it was a no brainer to go back. I had my Kia Soul for 8 years with no problems. Tyler was beyond hel I bought my first new car frim this dealership so it was a no brainer to go back. I had my Kia Soul for 8 years with no problems. Tyler was beyond helpful and managed to get me in a new Rio with payments I could afford. I went alone, as a woman this experience would be intimidating. I never felt pressured, which is sometimes part of the car buying experience. I appreciate all the assistance and respect i was given. I could not be happier. More
Time Saver Been with Costal Kia for awhile! Each time I go in they work on improving their services! This visit was an oil change and they found screws I the f Been with Costal Kia for awhile! Each time I go in they work on improving their services! This visit was an oil change and they found screws I the front tire. Was able to get a courtesy ride home without spending time at the dealership and able to deal with things at home I needed to take care of. Costal Kia e-mailed me the issue with quotes. End results I was able to get things taken care of without spending all day there. Just wanted an oil change had other issues bought to my attention spent more than I wanted but worth it in the long run.. More
Very professional Looking for the car Ive been wanting had been looking everywhere I had been to Kia but not ready to step out and get the car then they had a sell buy Looking for the car Ive been wanting had been looking everywhere I had been to Kia but not ready to step out and get the car then they had a sell buy back your car any trade and I got my car and Im happyI would send anybody that is looking for a car to Kia cause I like the way they treat you very very professional not just the salesman working with you but everyone there I got there at 10:0clock and was living at 12:30 was not there all day they dod what they had to do and I dove my car off the lot a 2019 kia soronto More
Friendly atmosphere. Great customer service Routine 35k mile service. Was met by service representative-can’t remember his name! Sorry! Even though I had to wait almost 3 hours another Kia em Routine 35k mile service. Was met by service representative-can’t remember his name! Sorry! Even though I had to wait almost 3 hours another Kia employee came to the waiting area with a box of ice cream sandwiches! Thanked us for using Kia Service. What a treat!! More
Great Always friendly staff Sam Weisman. He offers courtesy van but not needed this time. Routine oil change and service done in less than a hour. So glad f Always friendly staff Sam Weisman. He offers courtesy van but not needed this time. Routine oil change and service done in less than a hour. So glad for the fast service. More
Love my people at Coastal Kia It is always a wonderful experience when my car is due for service! The people, area and kindness make all go well. I hope this continues to be awesom It is always a wonderful experience when my car is due for service! The people, area and kindness make all go well. I hope this continues to be awesome. More
Service Came in for an oil change and transmission service. They found a problem with a cv axle Sam called it was covered under warranty. Sam was great. Came in for an oil change and transmission service. They found a problem with a cv axle Sam called it was covered under warranty. Sam was great. More
Recall I came in for a recall check and the service was fast. Everyone at Coastal Kia was pleasant, and their shuttle service was very convenient. I came in for a recall check and the service was fast. Everyone at Coastal Kia was pleasant, and their shuttle service was very convenient. More