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Coastal Kia
Wilmington, NC
5,475 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
May 31, 2019
Harrison Excellent service. Everything was thoroughly explained in non- technical language and made understandable. The cost was detailed and seems reasonable Excellent service. Everything was thoroughly explained in non- technical language and made understandable. The cost was detailed and seems reasonable for the work done. Good experience. More
by TGHARRISON70
Verified CustomerEmployees Worked With
May 31, 2019
Great and appreciated Everyone always seem to be glad to take care of me and my vehicle. Treated with respect and appreciation. Communication is good. Appreciate being abl Everyone always seem to be glad to take care of me and my vehicle. Treated with respect and appreciation. Communication is good. Appreciate being able to get a ride when leaving my car for service. More
by bdpg821
May 31, 2019
Amazing experience! I had went in to get a service, but eneded up leaving with a new car! Sam who typically does my service is absolutely amazing and always so helpful! J I had went in to get a service, but eneded up leaving with a new car! Sam who typically does my service is absolutely amazing and always so helpful! Jason Stone who sold me my new car is such a nice guy! I felt so confortable the whole time and I’m so satisfied with my brand new car and my experience at coastal Kia, as usual. :) More
by VICTORIA.HANSEN.58
May 30, 2019
Easy and hassle free Made appointment online the day before. In and out maintenance service . Felt comfortable while waiting on work to be done.No complaints about my orig Made appointment online the day before. In and out maintenance service . Felt comfortable while waiting on work to be done.No complaints about my original purchase decision. More
by JAYROD7698
Employees Worked With
May 30, 2019
Sam is wonderful , very helpful and top notch ! Kia of Wilmington always does an outstanding job! Bob and Sam are top notch in the service department and they always find a way to get me an appoint Kia of Wilmington always does an outstanding job! Bob and Sam are top notch in the service department and they always find a way to get me an appointment in a timely manner. More
by SLL8472
Employees Worked With
Sam
May 30, 2019
Professional From the moment we walked in the Coastal Kia showroom we felt welcome. Our salesman Tyler listened to the type of car we wanted to buy song with our b From the moment we walked in the Coastal Kia showroom we felt welcome. Our salesman Tyler listened to the type of car we wanted to buy song with our budget requirements and made positive logical suggestions to move forward. Negotiations were honest and he really went to bat for us. Great experience for I am thrilled with my new Kia Soul More
by RUDYDILIETO
Employees Worked With
Tyler Desmarest and Bob Tomlinson
May 29, 2019
Hassle Free ! Told salesman what I wanted and he made it happen, No running back and forth and taking all day, all and all the best experience I've had in a long ti Told salesman what I wanted and he made it happen, No running back and forth and taking all day, all and all the best experience I've had in a long time .. Thanks David More
by Buckfeverbig8
Employees Worked With
Jason Stone
May 29, 2019
Outstanding as always! I have always dealt with Sam Weismann when ever i had to service my Kia. He has knowledge of what service I requested and informs me of any service th I have always dealt with Sam Weismann when ever i had to service my Kia. He has knowledge of what service I requested and informs me of any service that is upcoming soon. Very professional and courteous. Work is done in a timely manner and as always a free car wash. Kudos to everyone at Kia Service! More
by SRAY28457
Employees Worked With
Sam Weisman
May 28, 2019
Great buying experience. Kelvin and Davis were great. Kelvin and Davis were friendly helpful and not overbearing. Mike in finance was great and got us exactly what we wanted! Looking forward to enjoying Kelvin and Davis were friendly helpful and not overbearing. Mike in finance was great and got us exactly what we wanted! Looking forward to enjoying the Kia Soul! More
by CRAIGMANOR
Employees Worked With
Kelvin Swinson, Davis, Mike in finanace
May 28, 2019
Best car salesmen in town From the front desk to the service department, I have never experienced such great service. Kelvin and Chris helped me with my purchase and I will for From the front desk to the service department, I have never experienced such great service. Kelvin and Chris helped me with my purchase and I will forever be grateful to them. I am a female and buying cars usually means getting talked down to and being treated like I'm stupid, never once did these guys make me feel like that. They are actually very honest and straight forward, they brought me what was in my credit and price range and didn't push me to buy something that wouldn't fit my needs. As long as I am in Wilmington I will always come to coastal Kia for a car. You guys are truly amazing! More
by Alex
Employees Worked With
Kelvin, Chris Ashby, Mike
