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Coastal Kia

Wilmington, NC

4.8
5,133 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,133 reviews

January 29, 2019

Knowledgeable nice folks. Service manager very nice and accurately told me the waiting time for the service. Very professional. Nice and comfortable waiting room. Plenty of sna More

by NORBY0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Coastal Kia responded

Thank for the fantastic five star review! We are glad you had a chance to enjoy our " client focused waiting lounge" and its amenities. We appreciate you choosing Coastal Kia. We are here to help. Please call us if you need us for anything. All the best, Your Coastal Kia Family

January 29, 2019

Very Good Sam was my service adviser and as always very friendly and knowledgeable. Service was done promptly and coffee ( in extra clean waiting area) was exc More

by BMUENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Coastal Kia responded

Thank you for recognizing Bob and Sam by name. Thank you for choosing our Coastal Kia service department for your automotive needs. We appreciate the kudos for our courtesy lounge as well. Our Coastal Kia team strives to make our clients feel comfortable during their visit. We realize there are dozens of local service centers to choose from... thank you for choosing Coastal Kia!

January 29, 2019

Service Friendly helpful keeps you informed of services nice experience wait time not bad all the people I met have been nice. Would recommend your service de More

by BEAUTYNOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Feb 19, 2019 -

Coastal Kia responded

You are so gracious! Thank you for the five star review. We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are always here to help.

January 27, 2019

Awesome Service Excellent service. I had 4 kids with me and instead of us walking to Defy Gravity they put us in the courtesy van to take us and puck us up. They even More

by ILM2PNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam wiesman
Jan 27, 2019 -

Coastal Kia responded

Thank you for the wonderful review. We were thrilled to give your precious family a ride to Devy Gravity. Fun! It is our pleasure to make your service visit as seamless as possible. We sincerely appreciate you choosing Coastal Kia. Please call us if you need anything.

January 27, 2019

Another Pleasant Experience It is a real pleasure to deal with the crew here. I really appreciate the effort they have been showing. Keep up the good work guys. More

by MASCOMPRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 28, 2019 -

Coastal Kia responded

Thank you for the kudos and five star review! Our entire team at Coastal Kia wants to thank you for your kind words. We have created a culture at Coastal Kia of treating our clients the way we wish to be treated. We appreciate your recognition of our efforts. Thank you for choosing Coastal Kia!

January 27, 2019

Service department I've had my vehicle serviced several times at the 6103 market st location. The service I received was exceptional, courteous and helpful. I've always More

by ALICEA25ANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam at the service department
Jan 27, 2019 -

Coastal Kia responded

Thank you for your loyalty and trusting our Coastal Kia service team with your vehicle. We appreciate you describing the service you received as, “exceptional, courteous and helpful.” We sincerely appreciate your business. Thank you for choosing Coastal Kia!

January 27, 2019

Good place to buy Everyone was nice and worked hard to get the price that was right for my budget. Some computer troubles slowed the process a little bit but they still More

by cebyrd388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin and tyler
Jan 27, 2019 -

Coastal Kia responded

Thank you for the five star review! We appreciated your patience during our computer hiccups. : ) We are thrilled we were able to meet your budget. Our team realizes there are dozens of local dealerships to choose from. We appreciate you choosing Coastal Kia so you could experience the difference for yourself. We strive to treat our clients the way we wish to be treated. Thanks again!

January 26, 2019

Great car buying experience Everyone at the dealership was very cordial. We received excellent service and a gret deal on the new automobile.They reaaly worked dilligently to ge More

by TERRYG510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2019 -

Coastal Kia responded

Congratulations on the purchase of your new Kia! Thank you for the five star review and kudos for our team. Welcome to the Coastal Kia Famiy. We appreciate your business.

January 26, 2019

Seeking to buy a used car Looking to get a loan for a used car. We were helped by Steve Cramer. He was so nice and bend over backwards to get my husband and I a payment we coul More

by Pierce, Evelyn 916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cramer
Jan 26, 2019 -

Coastal Kia responded

It was thoughtful of you to go online and give us this great review. Thank you from our entire Coastal Kia team. It was kind of you to mention Steve Kramer by name. We sincerely appreciate you choosing Coastal Kia.

January 25, 2019

Very good service The service was great and the gentlemen was very helpful and answer all the question I need about my car I would tell other about More

by STEPHANIELWHITE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam, Bernie Brust
Jan 25, 2019 -

Coastal Kia responded

Thank you for the wonderful five star review! It was thoughtful of you to go online and share your thoughts regarding your service experience at Coastal Kia. Your kind words have been shared with our management team and service staff. Thank you for choosing Coastal Kia!

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