Coastal Kia

Amazing Experiance! As we pulled into the business our salesman, Rob was right there telling us about the vehicles we test drove. He was very knowledgable about the cars As we pulled into the business our salesman, Rob was right there telling us about the vehicles we test drove. He was very knowledgable about the cars .The entire staff was wonderful.This is our second purchase from Kia .we purchased our 2019 Kia Sportage and love it as we took our first long distance trip. Thanks for everything.. More

AMAZING AMAZING AMAZING Last night I just bought our 4th Kia, our 3rd sorento. Kevin West was absolutely amazing to us. He wasnt one of those over dramatic, just wanna sell y Last night I just bought our 4th Kia, our 3rd sorento. Kevin West was absolutely amazing to us. He wasnt one of those over dramatic, just wanna sell ya whatever, kind of person. He understands CUSTOMER SERVICE 100%. I will be sending some future new car owners his way, for sure. More

Recall Sam did his usual great job. My service experience with Sam and Bob over four years and two kias has always been excellent .always friendly and court Sam did his usual great job. My service experience with Sam and Bob over four years and two kias has always been excellent .always friendly and courteous . More

Awesome Upon arrival, was greeted outside on a bitterly cold day, went over what was to be done. My Kia was in for a recall only. Upon arrival, was greeted outside on a bitterly cold day, went over what was to be done. My Kia was in for a recall only. More

First service for 2019 Sorento SXL 7k miles Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the se Moved to Wilmington area in 2016 and introduced my then 2014 Sorento SXL to the dealership for my new service dealership. I was very happy with the service from the get go. Then in July 2018 while having the 60K mile service, the dealership was being taken over by a new owner so I walked into the showroom. In there was my exact Black SXL but a brand new 2019 version and it was love a first sight. I met the new owner Pat Koballa who explained his plans for the dealership and the new name Coastal, and I told him I was extremely happy with the past performance and looked forward to the new Coastal name and what he has in store for the dealership. That conversation changed to so IF I trade my 2014 in for this 2019, what's it going to cost me. The rest is history and I would not have done the trade if I felt the deal was not good for either of us and I dove that car out of the showroom and home that day. So my first service 6 months after purchase and 6 months into their deanship make over, I was even more happy then in the past. Pat Koballa and his sales and service teams are amazing and I am a very happy Coastal Kia customer! I rate the entire dealership A++ More

Oil change Very friendly. Explained Things that I should have done to my vehicle. Made sure of my comfort offed the shuttle to take me somewhere. Great team work Very friendly. Explained Things that I should have done to my vehicle. Made sure of my comfort offed the shuttle to take me somewhere. Great team work. More

Sam & John are always super helpful Sam, John and the staff at kia are the most pleasant and helpful auto experience Ever! I've continued to service my kia soul at this location because Sam, John and the staff at kia are the most pleasant and helpful auto experience Ever! I've continued to service my kia soul at this location because they are so great! More

impressed As I pulled in, they must have been on the lookout for me because someone came out as I pulled in. Said it would take about 90 minutes for a manufact As I pulled in, they must have been on the lookout for me because someone came out as I pulled in. Said it would take about 90 minutes for a manufacturer update, but only took 60. I opted to wait for my car, but a courtesy car or a drop off and pick up were available. Clean and comfortable waiting area. Mechanic came in to update me on status. Once work was completed, he sat down and explained some points with me. Friendly and attentive people. Oh, and washed the exterior of my car. More

Love the Kia Service Dept. Sam is always so wonderful at keeping me updated on what is happening with my vehicle and if there is any recalls or additional services I may need! Sam is always so wonderful at keeping me updated on what is happening with my vehicle and if there is any recalls or additional services I may need! This is one of the main reasons I continue to be a loyal Kia customer is because of Bob and Sam in the service department! More

Totally Professional Great business people who truly care about their customers and treat them accordingly. I would recommend Coastal Kia to anyone looking to buy or for s Great business people who truly care about their customers and treat them accordingly. I would recommend Coastal Kia to anyone looking to buy or for service. More