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Coastal Kia
Wilmington, NC
5,135 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,135 reviews
February 12, 2019
Wonderful sales team!! Very professional, helpful, things done in a timely manner, love the sales team & the finance manager Dave! My salesman Kelvin was awesome! Would reco Very professional, helpful, things done in a timely manner, love the sales team & the finance manager Dave! My salesman Kelvin was awesome! Would recommend coastal Kia to family & friends! More
by KEHEADY
Verified CustomerEmployees Worked With
Kelvin Swinson, Dave (finance)
February 12, 2019
Excellent Service I would like to say thank you to John Wigger, he had the best customer service hands down I had ever received. I definitely will be coming back. Thank I would like to say thank you to John Wigger, he had the best customer service hands down I had ever received. I definitely will be coming back. Thanks. More
by STOKESA
Employees Worked With
February 11, 2019
Another awesome experience !!! This is the 3rd time in less than a year that have dealt with Coastal Kia. Can't say enough about the service and dealings that I have had with them. This is the 3rd time in less than a year that have dealt with Coastal Kia. Can't say enough about the service and dealings that I have had with them. I will return again down the road to purchase another vehicle from salesman Kelvin Swinson and Pat Koballa. More
by Randy
February 11, 2019
Simple & quick oil change and wash Friendly and fast, was able to get in and get out within an hour. Service tech was super friendly and helpful in multipoint inspection. Will def retur Friendly and fast, was able to get in and get out within an hour. Service tech was super friendly and helpful in multipoint inspection. Will def return for future service More
by ASHKAP86
February 11, 2019
It went well Staff was so friendly and pretty efficient. Car wash was a very nice touch and made my day! I don’t remember his name but the employee from my hometow Staff was so friendly and pretty efficient. Car wash was a very nice touch and made my day! I don’t remember his name but the employee from my hometown (south orange, NJ) was particularly helpful and nice. Thanks coastal Kia! More
by KCSTEINER
Employees Worked With
Other Employees :
I do t remember names ://// I think it was john tho.
February 09, 2019
Wow! Awesome! So Easy! No Pressure! Great experience...drove off with a new Coastal Kia with a lower car payment and better warranty than my trade-in from [Stephenson] Kia. Especially e Great experience...drove off with a new Coastal Kia with a lower car payment and better warranty than my trade-in from [Stephenson] Kia. Especially enjoyed to ringing the cowbell...wish I had a pic!!! Haywood was especially helpful !!! More
by canderson002
Employees Worked With
Jason Stone, Haywood McDonald, Rob Maiers...all 3 were GREAT !!!
February 08, 2019
Great as usual My agent is Sam who has gone the extra mile for me on many occasions. The service department is the reason I have purchased 3 Kia vehicles. They are My agent is Sam who has gone the extra mile for me on many occasions. The service department is the reason I have purchased 3 Kia vehicles. They are fantastic! More
by LINDYDAIL
Employees Worked With
Sam and another service person whose name I do not know. All service personnel are excellent
February 08, 2019
Awesome service great experience Had a couple recalls on my vehicle, made an appointment. They were quick to get me in and out. Dropped my car off and it was ready in a few hours...Th Had a couple recalls on my vehicle, made an appointment. They were quick to get me in and out. Dropped my car off and it was ready in a few hours...They washed my car free of charge and it looks fabulous! Great experience. More
by KLOIBERASHTON
Employees Worked With
February 08, 2019
Service recall Everyone was courteous and did the job in a reasonable amount of time.the reception area was very comfortable. Thank you for the attention to my car Everyone was courteous and did the job in a reasonable amount of time.the reception area was very comfortable. Thank you for the attention to my car More
by KJREIDWAY
February 08, 2019
Service my new car Sam was awesome. He was professional and greeted me at my car. He made me feel special. I will definitely be back. I will also recommend him to my fri Sam was awesome. He was professional and greeted me at my car. He made me feel special. I will definitely be back. I will also recommend him to my friends More
by joannrobinson121
Employees Worked With
Sam
