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Coastal Kia
Wilmington, NC
5,137 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,137 reviews
February 24, 2019
Replace satellite antenna Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. More
by MARK.PASSANTE1
Verified CustomerEmployees Worked With
Sam
February 24, 2019
Oil change They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a l They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a little annoying was the TV being too loud. More
by KJOHNSON311
Employees Worked With
I don't remember his name
February 24, 2019
Outstanding service !! going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in a going to Coastal Kia I found out some things about the current car/loan I had. Between Steve and Mike they helped me get out of the bad car I was in and into a new 2019 Kia Soul ! There service and help was above what I expected. Thank you !! More
by Naqus001
Employees Worked With
Steve and Mike
February 24, 2019
Easy purchase! Went in with 2 vehicles in mind. Didn't feel pressured to look at other vehicles and didn't get the "upsale". Was in and out with a great experience. Went in with 2 vehicles in mind. Didn't feel pressured to look at other vehicles and didn't get the "upsale". Was in and out with a great experience. More
by JAYROD7698
Employees Worked With
Kevin West
February 23, 2019
NICE, FRIENDLY, POLITE PEOPLE SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT FUTURE PROBLEMS THAT MAY NEED SERVICE. More
by CLGAMBINO
Employees Worked With
February 23, 2019
Awesome Everyone was helpful and friendly. Service area was very nice and clean. Generally, it was a great experience for me from being from out of town Everyone was helpful and friendly. Service area was very nice and clean. Generally, it was a great experience for me from being from out of town More
by PARFOUR4
Employees Worked With
February 23, 2019
Excellant It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here aga It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here again. More
by jackrat
Employees Worked With
February 23, 2019
1st Service Experience with Coastal Kia They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone any They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone anything. John was great! Highly recommend their Service department. More
by STKOHLER
Employees Worked With
February 23, 2019
Efficient service department. Appointment was quick. Always get great service in KIAs service department. The work is done professionally and I'm constantly being appraised of the progress. All of the Always get great service in KIAs service department. The work is done professionally and I'm constantly being appraised of the progress. All of the service department folks are outstanding. More
by TGHARRISON70
Employees Worked With
Bob Tomlin
February 23, 2019
Fast, efficient service Great place. Service Dept is A+ and Steve Kramer is an A+ salesman. We traded in our 2015 Sorento and bought a new 2019 Sorento. We are delighted Great place. Service Dept is A+ and Steve Kramer is an A+ salesman. We traded in our 2015 Sorento and bought a new 2019 Sorento. We are delighted to have discovered Coastal Kia and will be referring all our family and friends to try them. Nancy Zora More
by BRAND719
Employees Worked With
Steve kramer
