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Coastal Kia

Wilmington, NC

4.8
5,137 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,137 reviews

March 02, 2019

Purchased a car Everyone was extremely friendly and I was in and out very quickly. What a great experience. I will definitely recommend coastal Kia to my family and f More

by CARLAOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin and Mike
Mar 03, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! Thank you for the amazing kudos and five star review. We are excited to hear you found our staff to be friendly and efficient. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

March 01, 2019

The courtesy we've come to expect. Pat Koballa surrounds himself with courteous, knowledgeable sales and service staff. It was a pleasure to work with them and we will be customers for More

by MRSP1051
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kramer
Mar 01, 2019 -

Coastal Kia responded

Thank you so much for this amazing five star review. Your kind words have been shared with Pat Koballa and his entire team. Our culture is to treat our clients the way we wish to be treated. We realize there are numerous local automotive dealerships to choose from. We sincerely appreciate you choosing Coastal Kia!

March 01, 2019

Professional Bob made my appt. Sam took great care of me when i arrived - Received professional service, Thank you for the available, excellent shuttle service w More

by NCDI07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Kelly, Bob
Mar 02, 2019 -

Coastal Kia responded

Great news! We are thrilled your extended service agreement has more than paid for itself. Smart choice! It was thoughtful of you to mention Sam, Bob and Kelly by name. Thank you for the kudos and awesome five star review. You are an important part of our rapidly growing Coastal Kia Family. We appreciate you! Thanks again.

February 27, 2019

Great People and Service Never fret servicing my vehicle at Coastal Kia. Always upfront with what needs to be done and keeping you advised of progress. Never seem to pressure More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Feb 27, 2019 -

Coastal Kia responded

Thank you for recognizing our honesty and integrity. We sincerely appreciate your Coastal Kia testimonial. Thank you for choosing Coastal Kia!

February 26, 2019

Great service The Kia service department always has excellent customer service. The pricing is a bit higher than other places but everyone is always so nice and he More

by TRF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 26, 2019 -

Coastal Kia responded

Thank you for the great review and feedback. It was kind of you to mention our service department as always having "excellent service". We sincerely appreciate your business and appreciate you choosing our Kia Factory trained service department at Coastal Kia!

February 26, 2019

Sam Weisman is Coastal Kia! Excellent service and Sam Weisman does an outstanding job of explaining and giving updates. He is Customer Service! Clone him and give him a raise! More

by JEAN LEE CHERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, Service Consultant
Feb 27, 2019 -

Coastal Kia responded

Thank you for the great review and kudos for Sam in our service department. We love him too. We strive to treat our clients the way we wish to be treated. Your kind words have been shared with Sam and our entire team. Thank you for choosing Coastal Kia!

February 25, 2019

Great Service, as always Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great cus More

by STEPHENWOODRUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Wiseman
Feb 26, 2019 -

Coastal Kia responded

Thank you for the amazing review and service testimonial. We sincerely appreciate it. Your kind words have been shared with Sam and our entire Coastal Kia team. We are thrilled we were able to get you in and out of service quickly. We strive to treat our clients the way we wish to be treated. We realize your time is valuable. Thank you for choosing Coastal Kia!

February 25, 2019

Jason Stone was an awesome sales repersenative. Jason Stone is an awesome sales rep. He was very patient and helpful. He made sure he kept us updated throughout the entire process. I would most defi More

by marian.young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McDonald
Feb 25, 2019 -

Coastal Kia responded

Thank you so much for the wonderful five star review! We thing Jason Stone and Haywood McDonald are awesome too. We are thrilled to hear you had a great experience and that we exceeded your expectations. Congratulations on your recent purchase. Welcome to the rapidly growing Coastal Kia family! Please call us if you need anything. We are here to help.

February 25, 2019

Great Customer Service The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, More

by CRYSTALD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 26, 2019 -

Coastal Kia responded

Thank you for the review and wonderful comments. It was thoughtful of you to recognize our efforts to provide a comfortable and accommodating customer lounge as well as convenient Saturday hours and shuttle service. Please call us if you need anything. We are here to help. Thank you for choosing Coastal Kia!

February 24, 2019

Awesome! Kelvin is definitely an awesome sales man he was no BS and listened to what I needed and wanted. With the help of Michael The fianance manager they we More

by aguilar.ariana75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin
Feb 24, 2019 -

Coastal Kia responded

Thank you for the great review! We think Kelvin and Mike are great too. Congratulations on your “amazing rate and deal”. Welcome to the Coastal Kia Family!

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