Coastal Kia

Painless purchase. I’ll start by saying I’ve always hated the car buying experience. Have always had the feeling I was getting screwed. I dealt with Jason a I’ll start by saying I’ve always hated the car buying experience. Have always had the feeling I was getting screwed. I dealt with Jason at Coastal Kia and he was great. I had inquired about a used car online a few weeks before I was actually ready to purchase ( waiting on my tax refund). He called me once and I explained I was waiting for my refund and asked if he could call me back in a few weeks. He did just that, unlike other sales people (different dealerships)who called or emailed at rate that was very annoying. So when I finally had the time to stop in late on a Saturday expecting to just look around, he sold me a car that afternoon. He wasn’t pushy. Greatly appreciated. He got my business. Haywood the young man in the financial house was great also. More

Coastal Kia The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and k The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and knowledgeable, they treat customers fairly and with respect, and work is done on-time, as promised. More

30,000 mile check up Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... More

Got exactly what I wanted Very courteous. Quicker than I expected. Staff all was super friendly. Never felt pressured or anything. I am definitely recommending my friend this d Very courteous. Quicker than I expected. Staff all was super friendly. Never felt pressured or anything. I am definitely recommending my friend this dealership for their next car. More

Service Tech Sam W After several attempts to pin down my problem and to schedule the repair, Sam made everything so much easier and was more help to me than one would ex After several attempts to pin down my problem and to schedule the repair, Sam made everything so much easier and was more help to me than one would expect. He arranged for my rental car and took care of everything all while I was dealing with an up and coming surgery. Everything went smooth as glass. More

The rep was great The customer service was excellent upon arrival. My rep met me at my car, went over everything I had scheduled, & prepared a driver to take me home. The customer service was excellent upon arrival. My rep met me at my car, went over everything I had scheduled, & prepared a driver to take me home. More

Excellent From the time I brought my 2017 KIA in for service til the time I drove out with my new 2019 KIA my visit was very pleasant. There was no pressure fr From the time I brought my 2017 KIA in for service til the time I drove out with my new 2019 KIA my visit was very pleasant. There was no pressure from Mr Kelvin Swinson,a friendly down to earth gentleman, to purchase a vehicle. He was very helpful in helping me select which vehicle and color I wanted as he understood I wanted a color that stood out. The gentleman in the finance department,I forget his name, was very helpful in finding me a loan that was within my budget and with a decent interest rate. I definitely will return to this dealership when it is time to purchase another KIA. More

First service Everything was fine. I asked for the front drivers mat to be vacuumed and they did not do it. I am sure it was an oversight. Everything was fine. I asked for the front drivers mat to be vacuumed and they did not do it. I am sure it was an oversight. More