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Coastal Kia
Wilmington, NC
5,137 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,137 reviews
March 17, 2019
Coastal Kia is the best! Mike and Kelvin were the ones who assisted me and my family. After their hard work we said yes and got our first family dream car! They knew our needs Mike and Kelvin were the ones who assisted me and my family. After their hard work we said yes and got our first family dream car! They knew our needs and truly cared about our decision. They just earned life long customers! If your looking for a car look no further go to coastal kia you will not be disappointed!!!! From the Zurcher’s! More
by corinnehightower
Employees Worked With
Kelvin and Mike
March 17, 2019
Always awesome service Service is spot on the estimated time and a nice clean car wash is a bonus. Kudos to Bob and his team. I wish we had bought the car from Coastal. Service is spot on the estimated time and a nice clean car wash is a bonus. Kudos to Bob and his team. I wish we had bought the car from Coastal. More
by LSTREMPEL
Verified CustomerEmployees Worked With
Bob
March 17, 2019
Aleays a pleasure. Customer service is excellent. Any problems encountered are always with the call center or person taking initial phone call.Difficult for them to get Customer service is excellent. Any problems encountered are always with the call center or person taking initial phone call.Difficult for them to get us to a Service Agent or understanding what has already been agreed upon between us and Service Dept. More
by SABRE
Employees Worked With
March 16, 2019
Awesome From the first time I have brought my Kia into have it serviced everyone has been very helpful and friendly!!!! Will always buy from Coastal Kia From the first time I have brought my Kia into have it serviced everyone has been very helpful and friendly!!!! Will always buy from Coastal Kia More
by tamaracox96
Employees Worked With
Sam
March 15, 2019
prompt service, comfortable waiting area Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me up Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me updated during the repair process. Washed my car before returning it. More
by KUTTER9
Employees Worked With
March 15, 2019
Great Service The service department did a great job as well as Sam as an advisor in the repair of a computer component.of our 2013 Sorento. The service department did a great job as well as Sam as an advisor in the repair of a computer component.of our 2013 Sorento. More
by JANNKENNEDY
Employees Worked With
Sam Weisman
March 15, 2019
Great Service Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. More
by WESCOTT1004
Employees Worked With
Sam
March 14, 2019
Coastal Kia is AWESOME Michael Lewis & Michael Mascavage went out of their way to make our Kia Soul purchase happen!!! I have nothing but good things to say about Coastal Ki Michael Lewis & Michael Mascavage went out of their way to make our Kia Soul purchase happen!!! I have nothing but good things to say about Coastal Kia!!! More
by Wayne & Deidra Howard
Employees Worked With
Michael Lewis Michael Mascavage
March 14, 2019
New car Had an awesome experience at Coastal Kia they were able to get me in a brand new car something I thought I would never have Thank you too Tyler Desmar Had an awesome experience at Coastal Kia they were able to get me in a brand new car something I thought I would never have Thank you too Tyler Desmarest and Mike Mascavage for working their magic and got me in a car I would recommend Coastal Kia to everyone, they make the magic happen. More
by Sharon2840562
Employees Worked With
Tyler Desmarest and Mike Mascavage
March 14, 2019
Great customer service 👍 Service was great. Shuttle makes my life easier. Bob was great. I have owned KIA vehicles since I moved here 9 years ago. Love my Kia Sorento. I d Service was great. Shuttle makes my life easier. Bob was great. I have owned KIA vehicles since I moved here 9 years ago. Love my Kia Sorento. I don't want to turn it in. More
by DEBSG16
Employees Worked With
Bernie Brust
