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Coastal Kia
Wilmington, NC
5,140 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,140 reviews
April 02, 2019
Wonderful experience! The entire staff at Coastal is extraordinary. From the service department through sales and financing, you are treated with great respect! Thank you C The entire staff at Coastal is extraordinary. From the service department through sales and financing, you are treated with great respect! Thank you Coastal Kia! More
by BEVANDFRANK
Verified Customer
March 31, 2019
Great Experience Kevin West was very helpful and knowledgeable. We stopped in to see what my car was worth and ended up driving away in a new Sorrento! Kevin West was very helpful and knowledgeable. We stopped in to see what my car was worth and ended up driving away in a new Sorrento! More
by JMENTZ60
Employees Worked With
Kevin West
March 31, 2019
Amazing Service I didn’t want to buy a new car- period. However, my salesman Chris made me completely comfortable! He answered every silly question and knew all the c I didn’t want to buy a new car- period. However, my salesman Chris made me completely comfortable! He answered every silly question and knew all the cars. He was patient, knowledgeable, and kind. The process took less time than I thought- got there at 2:30 and drove away around 6! From Chris to Haywood in the finance I was a very happy customer! Thank you for making a scary day just awesome! Drove away in my new forever Kia! More
by amyannetteporter
Employees Worked With
Chris Ashby, Haywood McDonald
March 31, 2019
Oil chg Excellent service. Car was done quickly and done on time. All services were complete and honored coupon for 34.99. Also did recall. Arrived 10:30 le Excellent service. Car was done quickly and done on time. All services were complete and honored coupon for 34.99. Also did recall. Arrived 10:30 left at 11:45 More
by DGORDO1960
Employees Worked With
March 31, 2019
Great Service Service was excellent. The navigation system on my car was acting up They found problem. Windshield wipers were replaced.even though i forgot to men Service was excellent. The navigation system on my car was acting up They found problem. Windshield wipers were replaced.even though i forgot to mention More
by Hummer
Employees Worked With
March 31, 2019
Great service The whole team start to finish was wonderful. I even met Pat I traded in my 2015 Kia for a new 2019 Sorento. Very happy with my new SUV. The whole team start to finish was wonderful. I even met Pat I traded in my 2015 Kia for a new 2019 Sorento. Very happy with my new SUV. More
by BCSORCIERPIOT
March 30, 2019
COULD NOT HAVE BEEN BETTER SERVICE ONLY TOOK 2 HOURS AND 15 MINUTES. CAR NOW RUNS LIKE NEW. MORE PEP AND BETTER HANDLING. I NOW KNOW IT IS MORE THAN SAFE TO DRIVE. WILL GO BACK SERVICE ONLY TOOK 2 HOURS AND 15 MINUTES. CAR NOW RUNS LIKE NEW. MORE PEP AND BETTER HANDLING. I NOW KNOW IT IS MORE THAN SAFE TO DRIVE. WILL GO BACK AS LONG AS I HAVE KIA. JCS More
by JAMES.STAM61
Employees Worked With
BOB TOMLIN
March 29, 2019
Quick and reliable. Service & Mechanic smart and friendly. Very reliable and friendly. All employees did a great job. Attitude and attention make me comfortable having my car serviced at Coastal Kia. They are Very reliable and friendly. All employees did a great job. Attitude and attention make me comfortable having my car serviced at Coastal Kia. They are all friendly and easy to speak with. Coffee is hot, bottled water is cool, and the treats are enjoyable. Thank you for taking care of all my vehicle service needs. More
by GYOUNG4
Employees Worked With
Didn't get names, all were friendly and knew their job!
March 29, 2019
New Kia Soul I was at Kia having my 2914 KiaSoul serviced and decided to check the new cars. Little did I know I would drive away a few hours later in a 2020 New K I was at Kia having my 2914 KiaSoul serviced and decided to check the new cars. Little did I know I would drive away a few hours later in a 2020 New Kia S. Chris offered me a try out and I fell in love. He made buying a new car easy, there was no pressure at all to buy. The new car is a Iittle bigger and I do not feel like I am riding low in it. I sit higher up and have a great view all around. The back up camera is a plus Cannot wait for a road trip to Virginia to see how she handles on open highways. Thanks for a good experience.. More
by bevsews603
March 29, 2019
Great Service Stopped to buy a car, but sales couldn't help me. Went to service to see if they could fit me in for a full fuel flush. On my 2014 Sorento. They were Stopped to buy a car, but sales couldn't help me. Went to service to see if they could fit me in for a full fuel flush. On my 2014 Sorento. They were able to accomodate me. Good job. I was impressed with the service, as usual. Lerf with no new car, but my fuel system was flushed. More
by NHOLWAY
Employees Worked With
