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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
137 Reviews

138 Reviews of Coastal Chevrolet Santa Barbara - Service Center

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April 24, 2024

Anthony Wilcox in sales was great; low key, friendly, genuine. I appreciated that. Never owned a Chevy, we'll see how that goes! Jason in service was also very friendly and efficient. More

by LADYLAVIN5589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wilcox
May 07, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks for your praise and kind comments about our team. Our team strives to deliver a great experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2024

Great service. Staff is super nice & they finished my car quickly! Would recommend Daniel in service! More

by KACEEROCHE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

The service manager and personal were excellent. ..great customer service. Better than we expected, thank you. More

by ISLANDADVENTURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

Jorge has always been great to work with. Noticed improvements with Coastal Chevrolet, notably the ease of scheduling service on-line and sending current service deals via e-mail. The impro More

by JillVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 11, 2024

Jorge was top notch. He is very knowledgeable and treats his customers well. Thank You Jorge!! More

by ArtC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Art, we're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 09, 2024

Employee cursing about another customer in background, service rep talking to other employee about other jobs while dealing with my issue, no timeframe on when job would be done, employee on phone when pi More

by EDDIE.BECERRIL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Monreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Eddie, we truly appreciate you bringing this to our attention. We strive for excellence and are disappointed to hear that you received anything less as we do not condone that type of behavior. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2024

Daniel was super helpful in getting my tires rotated/fixed and was communicative throughout my visit! More

by KBA
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2024

Friendly and efficient service from everyone I interacted with. I've had to drop my car off several times for different reasons the past couple of months and had an easy and quick experience. More

by mikflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

I felt the service person did not listen to me in describing my vehicle issues, as if I was annoying him. Then at then end they never looked at one of the issues. Frustrating. More

by BSNELSON9043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Monreal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 456-8793 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 31, 2024

Everyone was very professional and courteous, I appreciate the shuttle as the drivers as well More

by anitalberger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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