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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
160 Reviews

160 Reviews of Coastal Chevrolet Santa Barbara - Service Center

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June 05, 2024

Service was on time and as described. Appreciated the communication and exceeding expectations that were set. Will definitely be back. More

by BEN@SBCIDER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Coastal Chevrolet Santa Barbara responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Coastal Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Charlie my service manager was great. Very helpful. Makes me want to come back to Coastal Chevrolet. More

by JEANDEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Coastal Chevrolet Santa Barbara responded

Jeandebe, we're happy to hear you had such a great experience with Charlie! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2024

All areas went as promised; on time; priced as advertised; work apparently performed well; vehicle returned to me CLEAN More

by MURRAYJAMES925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coastal Chevrolet. We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2024

It was efficient and we were out the same day, using our warranty, which was awesome! More

by MSCAMAHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2024

Fast, friendly service. Appointment was easy to schedule and they got me in the very next day. More

by MAADCO42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Coastal Chevrolet Santa Barbara responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

Daniel has always been accommodating, thorough and a pleasure to work with over his years at the dealership. I was happy to see that he stayed with the transitions from Bunnin to Coastal. More

by randal_lum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. We sincerely value your business and look forward to your next visit!

May 23, 2024

There was little wait time before my service man booked in my car. Waiting room is clean and comfortable but a bit too cold. More

by LILLIANT1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 23, 2024

Pleasant, efficient and friendly and timely. Everyone was friendly and helpful and courteous. Will return for service. More

by sbal5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

Daniel is the best and been my go to person for many years. He is always there to answer my questions and I had a few this time. He is definitely an asset to your team. More

by bethchap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Coastal Chevrolet Santa Barbara responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2024

Glad to see that you promoted Charlie to a service writer. He is a good kid. As always you did a great job changing the oil, but they forgot to rotate my tires. More

by RICKYRIDER1960
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (866) 285-8498 so we can work towards a resolution.

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