Coastal Chevrolet Santa Barbara - Service Center

I took my Bolt EV in for a tire rotation as part of the regular scheduled maintenance. I had a special request to loosen the bolt holding the bike rack to the trailer hitch because the bolt was "frozen." T regular scheduled maintenance. I had a special request to loosen the bolt holding the bike rack to the trailer hitch because the bolt was "frozen." They actually removed the bike rack and stowed it away in the trunk. While I waited for them to perform the service, I had a nice chat with my salesperson Luke and we looked at the latest Corvette Z06 and Blazer EV. Cool cars. More

I am still upset about how I was treated and what was done/ not done to my car done/ not done to my car More

Charlie was very helpful and kind. The service was also very quick and I appreciate that The service was also very quick and I appreciate that More

I always bring my vehicle here for service. Maybe it's my fault with the many problems I've been encountering with customer service and finding a solution to my vehicle's problem. If I knew of Maybe it's my fault with the many problems I've been encountering with customer service and finding a solution to my vehicle's problem. If I knew of a mechanic who I could trust I wouldn't be returning. The communication from this dealership I feel needs work. I understand it's a new owner, but customers who feel they are putting their vehicle in the hands of a professional should get a lot more feedback and an explanation. Not a phone call from an employee who doesn't know what's going on. More

The dealership service dept staff was very helpful. Even though the call center gave me incorrect information and booked the service during the lunch hour when the mechanic was on break, they immediate Even though the call center gave me incorrect information and booked the service during the lunch hour when the mechanic was on break, they immediately rescheduled and got the car turned around rapidly. More

I was told my truck would be ready at noon it wasn’t done 1400 1400 More