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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
160 Reviews
Call Service Center (805) 456-8793

160 Reviews of Coastal Chevrolet Santa Barbara - Service Center

Sort by
July 25, 2024

Scheduled oil change at 9am, told I'd be out at 12 noon, latest.... then followed up at 1pm, told it would be ready at 2:30.....then followed up with no update or communication from staff that further delay More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charley Diaz Jaime
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2024

Great customer service. . Was able to get in and out in a timely manner. Thanks More

by ARICJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 20, 2024

I like. Everything except you got rid of the cappuccino.Bring back the cappuccino please More

by DEBWALLER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, thank you for sharing your positive experience! I will share your feedback with our Management team. We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2024

Good work but a bit expensive. $900 for one emissions sensor replacement feels excessive to me. More

by CHRIS.MOBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Chris, thank you for your sincere feedback. We are happy to heat that you were satisfied with the work performed. We sincerely value your business and look forward to being of assistance in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 24, 2024

I've always been pleased with the service from Coastal Chevrolet. Jason and Jorge are straight shooters, and I always feel well informed about my options. More

by KFLEWIS1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

I’m still waiting for service never call me back my truck need repair soon More

by DAVIDCAMPUZANO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Monreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello David, this is an update to my last response. Jorge your Advisor states he has tried getting in contact with you, but has had no luck. We are still waiting on the parts for your door locks and tire pressure system. If you have further questions please contact us at your earliest convenience we are happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 13, 2024

Everything went smoothly. The service advisor was extremely helpful and our car was ready exactly when promised. Definitely 5-star service. More

by EJBROIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Uhrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 13, 2024

Very caring and nice staff from the moment I got out of my car! Love it!!! More

by GINGERLEIGHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

June 08, 2024

Jorge is a true professional and cared about my service on my vehicle. Keep up the good work More

by CORVETTEBOY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! We sincerely value your business and look forward to your next visit!

June 07, 2024

Jorge was amazing! Always keeps me Informed in a timely manner. Will Keep coming for his service! More

by KMon805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. We sincerely value your business and look forward to your next visit!

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