Back

Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
160 Reviews

160 Reviews of Coastal Chevrolet Santa Barbara - Service Center

Sort by
August 08, 2024

The charger system on my 2013 Volt had stopped working, and I was getting nervous because I hadn't heard anything by 2 pm, but then Daniel called to tell me everything was done and my car was ready for pic More

by DRAKE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2024

As usual, the service was prompt, effective, and affordable. No reason to go anywhere else for Chevy service! More

by THEOKRACKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi there, thank you so much for your positive comments about Coastal Chevrolet! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2024

Great Job! Service was done quickly and ride home was very good. All employees I was in contact with were polite. More

by LENANTONCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2024

Excellent service as usual, Gorge was very helpful, Jason was helpful with my problem when i was out of town having issues, made it home safe, Thank to everyone! More

by FRANKRAYA57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 02, 2024

All around Excellent professional . !would highly recommend this dealership Tony friends who are considering a replacement vehicle. More

by JCHRISMEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Uhrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 02, 2024

Very helpful, knowledgeable, and friendly staff. Everyone did a great job as always. Happy to have my car serviced at coastal Chevrolet. More

by MANDATORYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 01, 2024

The service experience was as you hope, prompt and complete. Daniel kept me fully informed. More

by PATWADESB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Pat, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 01, 2024

Daniel is absolutely terrific. He always explains what service is being performed and is very conscious of my time constraints. More

by ADAMHSCHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Adam, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 31, 2024

Service advisor wasn’t rude but I would have to call to check in on my vehicle. I wouldnt get updates. Also Claimed chipped paint wasn’t their fault. service took forever and they didn’t offer a loaner car More

by DAISYT.326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

The quote on the phone was significantly different than in-person. There was no effort to make an adjustment or to corroborate the story with the other team member to ensure customer satisfaction. More

by RCIFUENTES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Monreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn Estrada
...
7
...