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Coastal Chevrolet Santa Barbara - Service Center
Santa Barbara, CA
137 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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137 Reviews of Coastal Chevrolet Santa Barbara - Service Center
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August 02, 2024
All around Excellent professional . !would highly recommend this dealership Tony friends who are considering a replacement vehicle. !would highly recommend this dealership Tony friends who are considering a replacement vehicle. More
by JCHRISMEN
Verified Customer
August 02, 2024
Very helpful, knowledgeable, and friendly staff. Everyone did a great job as always. Happy to have my car serviced at coastal Chevrolet. Everyone did a great job as always. Happy to have my car serviced at coastal Chevrolet. More
by MANDATORYY
August 01, 2024
The service experience was as you hope, prompt and complete. Daniel kept me fully informed. complete. Daniel kept me fully informed. More
by PATWADESB
Employees Worked With
August 01, 2024
Daniel is absolutely terrific. He always explains what service is being performed and is very conscious of my time constraints. He always explains what service is being performed and is very conscious of my time constraints. More
by ADAMHSCHAFFER
Employees Worked With
July 31, 2024
Service advisor wasn’t rude but I would have to call to check in on my vehicle. I wouldnt get updates. Also Claimed chipped paint wasn’t their fault. service took forever and they didn’t offer a loaner car check in on my vehicle. I wouldnt get updates. Also Claimed chipped paint wasn’t their fault. service took forever and they didn’t offer a loaner car until the 3rd day my car was in service. The day I dropped off my vehicle they didn’t offer transportation service I had to ask how I could get a ride home. The sales people were super friendly and helped me figure out transportation issues More
by DAISYT.326
July 27, 2024
The quote on the phone was significantly different than in-person. There was no effort to make an adjustment or to corroborate the story with the other team member to ensure customer satisfaction. in-person. There was no effort to make an adjustment or to corroborate the story with the other team member to ensure customer satisfaction. More
by RCIFUENTES0
July 25, 2024
Scheduled oil change at 9am, told I'd be out at 12 noon, latest.... then followed up at 1pm, told it would be ready at 2:30.....then followed up with no update or communication from staff that further delay latest.... then followed up at 1pm, told it would be ready at 2:30.....then followed up with no update or communication from staff that further delays.... Got my car back at 5pm ..... Jiffy lube does cheaper oil changes in an hour and will consider in future as 9-5 oil changes are a bit inconvenient for my schedule. More
by Q
Employees Worked With
July 23, 2024
Excellent service. Would give 5 stars but I wish that the cost was a bit lower. $250 cost to run diagnostic seems a bit much. I had already run the diagnostic myself Would give 5 stars but I wish that the cost was a bit lower. $250 cost to run diagnostic seems a bit much. I had already run the diagnostic myself with a code reader so it felt like a total ripoff given it takes about 5 minutes to pull the error codes. The price of the NOx sensor, over $400...feels like gouging to me. This YouTube video shows that the sensor can be purchased RETAIL for about $150, and it's actually a very quick and easy job to replace the sensor, too. https://www.youtube.com/watch?v=n14ozT8VTC4 Bottom line was the service was fast and convenient but significantly overpriced in my opinion. More
by CHRIS.MOBLEY
Employees Worked With
July 21, 2024
Great customer service. . Was able to get in and out in a timely manner. Thanks . Was able to get in and out in a timely manner. Thanks More
by ARICJ
Employees Worked With
July 20, 2024
I like. Everything except you got rid of the cappuccino.Bring back the cappuccino please Everything except you got rid of the cappuccino.Bring back the cappuccino please More
by DEBWALLER41
