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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
137 Reviews

137 Reviews of Coastal Chevrolet Santa Barbara - Service Center

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August 16, 2024

Hard to get updates. My car was filthy after being there for 2 weeks. How about having the car washed before returning it? More

by RUTH.KYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ybarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Ruth, it is disappointing for us to hear that your experience was anything less than great. We apologize that your vehicle was not clean upon pick up, as we do wash our customers vehicles. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2024

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by RWSCHEEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, thank you for the high star rating! Have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2024

appreciate it alot, everything was really good thank your for the help, would definitely reccomend More

by MIGUELHIDALGO2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience and are glad your visit was the case. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2024

Was able to get right in, was provided with the best support, and the problem with my truck was fixed on the spot. Top Notch customer service as always! More

by ERICWALLACE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Eric, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2024

Absolutely the best. Professional, dependable, courteous, and beyond the call of duty...reliable and friendly and friendly too. Thank you! More

by MC2CROUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

We're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2024

Personnel are pleasant and service department seems very busy and customer centric. Volt needs more specialized staff w expertise. More

by LOIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 08, 2024

The charger system on my 2013 Volt had stopped working, and I was getting nervous because I hadn't heard anything by 2 pm, but then Daniel called to tell me everything was done and my car was ready for pic More

by DRAKE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2024

As usual, the service was prompt, effective, and affordable. No reason to go anywhere else for Chevy service! More

by THEOKRACKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi there, thank you so much for your positive comments about Coastal Chevrolet! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2024

Great Job! Service was done quickly and ride home was very good. All employees I was in contact with were polite. More

by LENANTONCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2024

Excellent service as usual, Gorge was very helpful, Jason was helpful with my problem when i was out of town having issues, made it home safe, Thank to everyone! More

by FRANKRAYA57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

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