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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
212 Reviews

212 Reviews of Coastal Chevrolet Santa Barbara - Service Center

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June 18, 2025

Dan continues to deserve 5 stars for his excellent service. Unfortunately, the dealership under the new ownership doesn’t meet the same standard. The only consistently positive aspect of bringing my c More

by Williamsbrett805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caporale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Coastal Chevrolet Santa Barbara responded

Hello Brett, thank you for taking the time to share your feedback. We appreciate your recognition of the staff members who have continued with us, their dedication to great service is something we value deeply and are proud to have them on our team. We understand your father worked under the previous ownership, and his departure was also under the previous ownership. Since assuming ownership, our goal has been to build on what worked well while making improvements wherever possible to better serve our customers and team. That said, we understand how personal connections can shape perceptions, and we respect that. If you have any specific concerns or suggestions on how we can continue to raise the bar, we're always open to hearing them. Thank you again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2025

Service was excellent and they took their time dealing with the software.I am very pleased that they did not rush the job. More

by JCHRISMEN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Uhrig
Jun 17, 2025 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 16, 2025

I am always treated with the utmost respect . I am listened to, which always results in excellent service. There should be 10 stars for Daniel. More

by glordee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

the service was good but unfortunately there was a glitch with the settings following the check up and we had to return the next day to have all of the flashing lights and indicators fixed. That was extremel More

by JUDI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Coastal Chevrolet Santa Barbara responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 285-8498 so we may identify ways to improve your experience.

June 03, 2025

Jorge Monreal was very professional, took care of my problems. very happy how everything turned out. thank you. More

by El Guapo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Coastal Chevrolet Santa Barbara responded

Hello, we are pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 31, 2025

I am pleased with the service. They doing great job on my car, and also coast washing the car. More

by APMONALISA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Poor communication is an understatement. No communication is more like it. Had my truck for over 1 week with no call. Had to physically go down there and ask what the deal was. More

by RICHARD@AUGUSTINEPAINTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Coastal Chevrolet Santa Barbara responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve.

May 29, 2025

I received an email coupon for a Spring Service Special. I called and had some questions answered and made an appointment,. When I took my car in every thing went smoothly. I will be returning to Coast More

by RFRICKMANN
Recommend Dealer
Yes
Employees Worked With
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review of your recent experience with us! We look forward to your next visit! Take care!

May 18, 2025

Great service! Everything went smoothly and was just as i hoped it would be! Great experience! More

by TOM@CALIFORNIASOLARELECTRIC.COM
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Coastal Chevrolet Santa Barbara responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2025

Very professional and helpful. Did a great job . Went the extra mile and kept me informed. More

by JSTOCKTON124
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.