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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
182 Reviews

182 Reviews of Coastal Chevrolet Santa Barbara - Service Center

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May 03, 2024

They were honest about letting me know the repair was under warranty. One nice touch would have been to have washed the cat after they had it for 6 days. More

by ROBERTSFAMILY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for your sincere feedback as it allows us the opportunity to improve. We sincerely value your business and hope to be of assistance on your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 03, 2024

FRED IS AN AMAZING SOUL AND CAN TALK IT UP! !!!!! WHEN IT COMES TO CARS, HE'S YOUR DUDE!!! More

by JORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Khorrami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Jorge! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 27, 2024

Jorge was amazing! Because of Jorge, I will start using the dealership again. Would highly recommend. Friendly, patient, easy to work with. Thank you Jorge! More

by drbruin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2024

Jorge was great, he helped get to the root of my service problem. Very professional! More

by ADAMWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 24, 2024

Anthony Wilcox in sales was great; low key, friendly, genuine. I appreciated that. Never owned a Chevy, we'll see how that goes! Jason in service was also very friendly and efficient. More

by LADYLAVIN5589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wilcox
May 07, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks for your praise and kind comments about our team. Our team strives to deliver a great experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2024

Great service. Staff is super nice & they finished my car quickly! Would recommend Daniel in service! More

by KACEEROCHE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

The service manager and personal were excellent. ..great customer service. Better than we expected, thank you. More

by ISLANDADVENTURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

Jorge has always been great to work with. Noticed improvements with Coastal Chevrolet, notably the ease of scheduling service on-line and sending current service deals via e-mail. The impro More

by JillVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

April 11, 2024

Jorge was top notch. He is very knowledgeable and treats his customers well. Thank You Jorge!! More

by ArtC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Art, we're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 09, 2024

Employee cursing about another customer in background, service rep talking to other employee about other jobs while dealing with my issue, no timeframe on when job would be done, employee on phone when pi More

by EDDIE.BECERRIL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Monreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Eddie, we truly appreciate you bringing this to our attention. We strive for excellence and are disappointed to hear that you received anything less as we do not condone that type of behavior. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

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