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Coastal Chevrolet Santa Barbara - Service Center

Santa Barbara, CA

4.3
160 Reviews

160 Reviews of Coastal Chevrolet Santa Barbara - Service Center

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March 31, 2024

I felt the service person did not listen to me in describing my vehicle issues, as if I was annoying him. Then at then end they never looked at one of the issues. Frustrating. More

by BSNELSON9043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Monreal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 456-8793 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 31, 2024

Everyone was very professional and courteous, I appreciate the shuttle as the drivers as well More

by anitalberger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 30, 2024

Customer service needs to improve Daniel is the reason customer don't come back Changing from bunnin to Coast chevrolet suppose to be better not worse More

by gdiaz805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Beto. Is great takes the time to explain something Dan couldn't do, Kirsten Campbell
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We appreciate your honest feedback, as we are always looking for ways to improve. We hope you are willing to give us another chance. Please reach out to us at (805) 456-8793 so we can work towards a resolution.

March 27, 2024

i was in for an oil change and everything was top notch with one exception. When my wife asked why the blank for the tire pressure had not been filled in, rather than find out, the clerk "mansplained" tha More

by BOBCASSELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names of the people we worked with.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (805) 456-8793 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 27, 2024

Thank you for everything you gays do for as always on time Good very good More

by VICTORCHAVEZLUISMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 26, 2024

Everyone there is incredibly nice, and the person who helped me was knowledgeable, and I felt like he was giving me a fair assessment. I had to takeoff one star because there was miscommunication about g More

by ROXANNE303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirsten Campbell
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 26, 2024

Jorge was very kind, attentive and wonderful to work with. Highly recommend. I also loved how they washed and cleaned my car (front seats), it was nice to come back to a shiny car. Thank you Jorge! More

by ASHLEYOVERTONSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Monreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 26, 2024

Few issues 1. I left my car there for 11 days for Maintenance check. I had requested to make sure it was fully charged by pick up as I live 1 1/2 hrs away. When I More

by REDS7206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know the name
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 456-8793 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 22, 2024

great service, I like to thanks for take care my vehicle, they doing this for 3 years thanks More

by NACHOSTATEPROPAINTING2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for choosing Coastal Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2024

This was a recall service. They provided the service as I would anticipate a service. . More

by COCKRUM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We're glad everything was completed to your satisfaction! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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