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Coastal Chevrolet Santa Barbara

Santa Barbara, CA

4.3
178 Reviews
Welcome to Coastal Chevrolet Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
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301 S Hope Ave

Santa Barbara, CA

93105

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Showing 178 reviews

September 19, 2024

Friendly informed me about the maintenance of my new car and future service that will be needed More

by gmdport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Excellent service. Very fast and important service was completed. Thank you very much for the great communication as well. More

by CRRCHAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Horneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 04, 2024

Pedro Haro at Coastal Chevy was very attentive, knowledgeable, and kind. He really listened to my needs and help me find a beautiful 2024 Equinox ev at a great price. 10/10 experience, no stress. More

by M67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Haro
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Congratulations on your brand-new Chevrolet Equinox and welcome to the Coastal Chevrolet family. We are happy to hear that Pedro provided a 10 out of 10 experience, if you should ever need anything please don't hesitate to reach out. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2024

One of the best service I ever received! They worked with me from the beginning with very kindly service and through the end! They even delivered even their after hours! I definitely highly More

by BAEEE1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

It's our commitment to ensure quality customer care by providing a comfortable and relaxing facility as well as friendly and professional service to our guests. Please come see us for any future needs. Until then, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2024

Fantastic customer service! Car we chose was priced right and it was delivered to us - and we live three hours away from the dealership! I could not get the review to change f More

by TAMI.SWIGART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Amparan
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Tami, thank you for such a positive review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

I received the car I’ve been looking for. Chris was great. Long wait times and seems unorganized. More

by BRUNKHORSTKAILA
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, was 5 stars Billy, 3 stars Jennifer, 5 stars frank, 5 stars
August 25, 2024

Poor customer service skills, they only care about the sale, not the customer satisfaction. I will not buy a car or truck from Coastal Chevrolet. More

by IVANSANCHEZ.CWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Meza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Valeriano
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Ivan, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please email me directly at ereyes@cam-usa.com, I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2024

If you want to have the worst car service experience ever, this is the place! Service advisor hung up on my when I called at 2:30 to ask why my car was not only not ready by 2:00 when they had promised More

by ALYSONA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charley Diaz Jaime
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hi, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2024

Thanks Juan I love my new car! Thank you for running back what I left behind as well! More

by satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Valeriano
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2024

I Would Not Recommend Coastal Chevrolet. For Good Customer Services. Based On My Recent Experience's! More

by williamjlaprad43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello William, we regret to hear that your experience with us was not a more positive one. I did speak to our Service Manager Jason and your Advisor Daniel regarding your feedback and based on their feedback we have been in communication with you. They stated that unfortunately your extended warranty didn't cover some of the repairs your vehicle needed, which was truly out of our control; however, we are working with GM to get the remaining issues that are also not covered under your extended warranty handled. You will hear from Jason or Daniel once we have a response for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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