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Coastal Chevrolet Santa Barbara

Santa Barbara, CA

Overview
Employees
Reviews
Vehicles
4.3
190 Reviews
Welcome to Coastal Chevrolet Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
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301 S Hope Ave

Santa Barbara, CA

93105

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Showing 190 reviews

March 21, 2024

Simple service - oil change and wash - I will be back - customer service was very good. More

by ERNIE.ALCORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department - none listed
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

March 20, 2024

Even with an appointment I was there 2. 5 hours. I also asked to change my windshield wipers and they didn’t do it. I told George that it wasn’t done and he said that he’ll do it. I waite More

by HDGUER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I was unable to find you in our database based on your username, we would like to work with you on resolving your concerns. Please contact our Service Manager Jason, he'd be happy to help. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 19, 2024

I had an appointment and started on time! Service was excellent. I will be returning. More

by SDWINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Uhrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coastal Chevrolet. We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2024

First time going since owner transition. I was helped by Charlie Diaz and he was very helpful. Also I appreciate Cesar for the fast ride back to work. More

by DMESMERALDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Diaz and Cesar
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience! We are glad your visit was the case. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2024

Washed my vehicle after service left smudges of oil or something not sure what it is! Just thought they would do better than that!? More

by meaniegreenie805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody listed I dealt with
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello, thank you for your sincere feedback. We have addressed your concern with our car wash team and have taken this opportunity to coach our team. We sincerely value your business and look forward to being of assistance in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2024

This was a basic oil change service and I was a little surprised there was an additional service charged that we did not discuss or I approved. I picked up my truck at the end of the day and when I asked More

by DAVID.YEAGERSB
Recommend Dealer
Yes
Employees Worked With
SAO
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 456-8793 when you have a chance. Thank you, and we look forward to hearing from you.

March 11, 2024

My salesman, Mitchell, was very knowledgeable and helpful in purchasing my new Colorado. He was a great help in understanding all the controls and features. More

by MISSYMANALOTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Uhrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell, Gianni Madrigal
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Melissa, congratulations on your brand-new Chevrolet Colorado and welcome to the Coastal Chevrolet family. We are very happy to hear that Mitchell was knowledgeable and helpful during your visit. We ask that you please revise your review, as a 1-star rating has a negative impact on Mitchell and Coastal Chevrolet. Please give us a call if you have any questions. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 10, 2024

Justin and Charlie went above and beyond to help me. They have always treated me kindness and respect. More

by brobinson419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Charlie
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Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2024

Still trying to get my rear camera and display repaired. Waiting for a diagnostician not parts changers. More

by RANDY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 456-8793 when you have a chance. Thank you, and we look forward to hearing from you.

March 08, 2024

All went according to schedule. Helpful and friendly personnel from start to finish. Was so pleased that my car was cleaned inside and out! Love my Bolt! More

by JBYRNE805
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

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