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Coastal Chevrolet Santa Barbara

Santa Barbara, CA

4.3
175 Reviews
Welcome to Coastal Chevrolet Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
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301 S Hope Ave

Santa Barbara, CA

93105

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Showing 175 reviews

March 15, 2024

This was a basic oil change service and I was a little surprised there was an additional service charged that we did not discuss or I approved. I picked up my truck at the end of the day and when I asked More

by DAVID.YEAGERSB
Recommend Dealer
Yes
Employees Worked With
SAO
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 456-8793 when you have a chance. Thank you, and we look forward to hearing from you.

March 11, 2024

My salesman, Mitchell, was very knowledgeable and helpful in purchasing my new Colorado. He was a great help in understanding all the controls and features. More

by MISSYMANALOTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Uhrig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell, Gianni Madrigal
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Hello Melissa, congratulations on your brand-new Chevrolet Colorado and welcome to the Coastal Chevrolet family. We are very happy to hear that Mitchell was knowledgeable and helpful during your visit. We ask that you please revise your review, as a 1-star rating has a negative impact on Mitchell and Coastal Chevrolet. Please give us a call if you have any questions. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 10, 2024

Justin and Charlie went above and beyond to help me. They have always treated me kindness and respect. More

by brobinson419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Charlie
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2024

Still trying to get my rear camera and display repaired. Waiting for a diagnostician not parts changers. More

by RANDY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 456-8793 when you have a chance. Thank you, and we look forward to hearing from you.

March 08, 2024

All went according to schedule. Helpful and friendly personnel from start to finish. Was so pleased that my car was cleaned inside and out! Love my Bolt! More

by JBYRNE805
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

March 06, 2024

Service manager reminded service tech that I had a warranty plan that I had forgotten about More

by vjnarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Horneman 5 stars
March 04, 2024

Gianni was great, didn’t push but stayed engaged. I was looking for a specific vehicle. While I got what I pretty much wanted, It was Gianni that motivated me to buy. As far as the deal went, Sti More

by JDEMOURKAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Madrigal
March 01, 2024

Sorry to know that the courtesy car service is no more. So, it cost me about $40 for 2 Uber trips to and from home to have an oil change that costs $100. Hmmmm. Makes you think about next time. More

by RP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so falling short of providing an excellent experience is below the standards we strive to provide. We do offer shuttle services withing a 10-mile radius. This will be a topic of discussion at our next meeting. Once again, our apologies for the miscommunication regarding our transportation services. We hope you are willing to give us another opportunity. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 29, 2024

Not a present experience, waited 7 hours for an oil change and had to call the service center myself to push the work. More

by SERINEH.VM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
February 28, 2024

Good service like always! ! They got me in and out. What more could you ask for More

by bigdexcursion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
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