Cliff Wall Subaru Mazda Mitsubishi

Excellent customer service and comfortable waiting room. I always get great customer service. Everyone is friendly and helpful, and the waiting area is very comfortable and accommodating. Keep it up and I wi I always get great customer service. Everyone is friendly and helpful, and the waiting area is very comfortable and accommodating. Keep it up and I will keep coming back! More

Missing parts order. Mazda, not the cliff wall dealership missed ordering all the parts needed for new hitch install. It was an inconvenience to me and my family. and a l Mazda, not the cliff wall dealership missed ordering all the parts needed for new hitch install. It was an inconvenience to me and my family. and a little sloppy with interior install. Weather stripping was a little messy for the technician. Cliff wall did whatever was necessary for the inconvenience, thank you. More

Would have been good if they had ordered it the first time Was upset that we waited a month for a new mirror as ours was defective. To call and find out...it was never ordere! After it did come in....servic Was upset that we waited a month for a new mirror as ours was defective. To call and find out...it was never ordere! After it did come in....service was good. More

new car experience I felt no pressure to buy, at first glance I didn't think it was a good deal. But looking at it closer it looked better and I called back to complete I felt no pressure to buy, at first glance I didn't think it was a good deal. But looking at it closer it looked better and I called back to complete the sale. More

Very easy - good service Everyone is friendly, pleasant, efficient. The servicing was done in less time than they said it would take. they didn’t wash ther vehicle this time - Everyone is friendly, pleasant, efficient. The servicing was done in less time than they said it would take. they didn’t wash ther vehicle this time - but it was snowing and messy outside. More

Very friendly and no waiting. Excellent service. Never owned anything else but a Chevy before. Love my new car so far. I would buy another Subaru . Thank you for all your help. Excellent service. Never owned anything else but a Chevy before. Love my new car so far. I would buy another Subaru . Thank you for all your help. More

Subaru Trailer Hitch Had candid and informed discussion with Shawn before making final decision on style of hitch for Subaru Outback. Had to change appointment time and wa Had candid and informed discussion with Shawn before making final decision on style of hitch for Subaru Outback. Had to change appointment time and was accommodated to get job done same day. Installation was completed in less time than estimated and for less cost. Very pleased!! More

Excellent Customer Service-Parts Department I spoke with Rodney today in the Parts Department. I was looking for a price on a master cylinder for my car. Thank you for excellent customer servi I spoke with Rodney today in the Parts Department. I was looking for a price on a master cylinder for my car. Thank you for excellent customer service. Julie More

12k mi. checkup It was snowing out when I arrived early for my scheduled appointment, as I entered the parking lot the overhead door when up for me to drive right in. It was snowing out when I arrived early for my scheduled appointment, as I entered the parking lot the overhead door when up for me to drive right in. After a short walk around my car to see if it had any marks on it, to compare after my checkup, I signed the paperwork and headed to the lounge. It seemed like hardly any time at all before the service manager came in to get me to let me know that my car was done and ready to go. The next day I received a phone call to check and see if I had any issues with my service or car. More

The Encore visit is a great idea! After purchasing a vehicle and driving it for a few weeks, and then having a follow up visit with with a knowledgeable representative from the car dea After purchasing a vehicle and driving it for a few weeks, and then having a follow up visit with with a knowledgeable representative from the car dealership is a great idea. Rob not only answered all my questions about operation, he showed me several options I didn't even know the car had! More