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Cliff Wall Subaru Mazda Mitsubishi
Green Bay, WI
1,014 Reviews
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1,014 Reviews of Cliff Wall Subaru Mazda Mitsubishi
September 03, 2018
Quick and easy My service was quick and easy, enough said, i dropped off my car in the morning, and sure enough 2 hours later i picked it up with no trouble. My service was quick and easy, enough said, i dropped off my car in the morning, and sure enough 2 hours later i picked it up with no trouble. More
by VANBR2SD
Verified CustomerEmployees Worked With
John DeBauche
September 03, 2018
Denial Wall : Excellence in Service ! My Subaru Outback developed an issue of the tires ‘ cupping ‘ and making a whining type sound when I was driving. Rob from the Service Department wa My Subaru Outback developed an issue of the tires ‘ cupping ‘ and making a whining type sound when I was driving. Rob from the Service Department was a great help in identifying the cause of the problem and solutions including an alignment and new tires. Rob also helped me through the possible choices in tires and the associated costs. The entire process was clearly explained.by Rob and as a result I was very confident in my decisions. More
by Bill and Barbara
Employees Worked With
Robert Peterson
September 01, 2018
Excellent Shawn Schmidt was very helpful in fixing my electrical problem.. I am very pleased with the work done on my Subaru by him. Would recommend CliffWall t Shawn Schmidt was very helpful in fixing my electrical problem.. I am very pleased with the work done on my Subaru by him. Would recommend CliffWall to anyone looking for a new Subaru More
by SITESEE51
Employees Worked With
Shawn Schmidt
August 31, 2018
Great job Fantastic personal help!! Mike and Monica were great to work with!! My car was fixed and ready to go. Makes me happy to know they care about others. Fantastic personal help!! Mike and Monica were great to work with!! My car was fixed and ready to go. Makes me happy to know they care about others. More
by FEATHER09
Employees Worked With
Mike Destiche, Monica Wiegand
August 30, 2018
great I was greeted in a friendly manner and they did the work timely while I waited for the car. Would recommend Cliff Wall to others I was greeted in a friendly manner and they did the work timely while I waited for the car. Would recommend Cliff Wall to others More
by b
Employees Worked With
Eric Metzler
August 27, 2018
Not very satified with the customer service provided My Mazda CX5 was having some peculiar things occurring. When you turned the car off, the engine would disengage, but sometimes the auxiliary power wo My Mazda CX5 was having some peculiar things occurring. When you turned the car off, the engine would disengage, but sometimes the auxiliary power would stay on. Also several times the car needed to be jumped for no apparent reason. Talked to our local automotive repair man and he said he would research it. I googled it and found exactly what my car was doing and what the fix was. I called Cliff Wall to set up the appointment, and confirmed they had the part necessary for the fix. I provided them with the service bulletin and the required part number. They comfirmed they had the part, so I made the appointment and traveled to GB (I live 60 miles out of town). When I came for the appointment, a little while after the vehicle was brought back, the Service Rep came and told me it needed a little plastic part that they needed to order. I told him I confirmed they had the part before I came. Long story short, they had to go pick up the part from another dealer in Appleton because the part they had provmised me was sold to somebody else. 2 hours and $100 later, my car was fixed. I was told it would take 20 minutes and I had another appointment I had to miss and will now have to reschedule and back for in addition to using another vacation day. Also, according to the website I had read that other dealers were picking up the cost of the repair for "good faith." I was not satisfied with how this issue was handled by Cliff Wall. More
by torischuchart
Employees Worked With
Unfortunately, I did not pay attention to the name of the person in the Service Department I dealt with.
August 27, 2018
Always willing to help I continue to go to Cliff Wall for consistent service. The team is always willing to help and fit you in when something comes up. Last week a dead b I continue to go to Cliff Wall for consistent service. The team is always willing to help and fit you in when something comes up. Last week a dead battery left me needing service right away and team fit me in. More
by HOLMESGB
Employees Worked With
Robert Peterson
August 27, 2018
Good people Robin R. was very knowalgable about your product and made us feel very comfortable during the buying process. We are very pleased with the new car, su Robin R. was very knowalgable about your product and made us feel very comfortable during the buying process. We are very pleased with the new car, sure is a lot to learn to drive it. More
by ggirard1
Employees Worked With
Nicholas Schmit, Duane Wiegand, Robin Rose
August 27, 2018
What a great dealership Prompt greeting with a smile. Great service department. Did not take long at all. I am impressed with the waiting and area. The coffee is great!!!! Prompt greeting with a smile. Great service department. Did not take long at all. I am impressed with the waiting and area. The coffee is great!!!! More
by dcwsbw
Employees Worked With
Eric Metzler, Monica Wiegand
August 27, 2018
Consistently excellent service Whether it's a normal maintenance visit such as oil change and tire rotation, or a body shop trip to fix damage from Wisconsin deer or human distracti Whether it's a normal maintenance visit such as oil change and tire rotation, or a body shop trip to fix damage from Wisconsin deer or human distraction, the service center provides excellent customer and automobile care The appointments are convenient, facilities are spotless, personnel are friendly and courteous, and the work is performed in the time frame promised. Any problems noted during the service appointment are explained clearly and thoroughly. The remodeled customer lounge is comfortable with a variety of seating arrangements available. Nice refreshments are available without charge. It is easy to read, work, browse online, or watch TV while waiting. The restrooms are always fresh and clean. The folks at Cliff Wall show respect to all customers, regardless of how much we do or do not understand what goes on under the hoods of our cars. This dealership has consistently earned my trust across several decades of experience with them. More
by Jomama
Employees Worked With
John DeBauche
