Cliff Wall Subaru Mazda Mitsubishi

straightforward sale no surprises or bait and switch tactics all questions answered honestly easy to deal with and pointed out best deal for us even if it didn't benef no surprises or bait and switch tactics all questions answered honestly easy to deal with and pointed out best deal for us even if it didn't benefit them More

Oil change The Service was great, but oil change was expensive. I’m succinct, no need to make customers write a novel when we’re giving feedback The Service was great, but oil change was expensive. I’m succinct, no need to make customers write a novel when we’re giving feedback More

Excellent service. Wall's service was prompt, thorough, reasonably-priced and friendly. Scheduling the appointment was easy and car was washed free of charge. I recomm Wall's service was prompt, thorough, reasonably-priced and friendly. Scheduling the appointment was easy and car was washed free of charge. I recommend this dealership for service. More

Oil Change Routine maintenance, very happy with how nice the service people are and everything was taken care of in about 45 minutes, Thanks. Will recommend to Routine maintenance, very happy with how nice the service people are and everything was taken care of in about 45 minutes, Thanks. Will recommend to friends and family!!!’ More

Fixing a recall item The recall item was replaced.The car is running smoothly. I have had no problems. The replacement took place before any disaster struck. Everything The recall item was replaced.The car is running smoothly. I have had no problems. The replacement took place before any disaster struck. Everything is fine. More

Subpar Service We selected Cliff Wall when purchasing a new vehicle, as we wanted to support a dealership outside of Bergstrom. We couldn't be more disappointed in We selected Cliff Wall when purchasing a new vehicle, as we wanted to support a dealership outside of Bergstrom. We couldn't be more disappointed in the service we have received on our vehicle. Since purchasing it, we have had to return the car to Cliff Wall TWICE after having service done because of their errors. The first time the mechanic failed to reinstall the air filter correctly, resulting in an unfiltered intake leak. The most recent error on the part of their mechanic resulted in a massive oil leak when they failed to install a valve cover gasket properly after valve adjustment. We have lost complete confidence in the ability of Cliff Wall to carefully service our vehicles, and will not be bringing them to their shop any longer. We were traveling from Appleton to Green Bay to bring them our business, which we will no longer do. Driving 45 minutes, one way, to bring our vehicle to them - and for their errors to cause us to have to return repeatedly - is unacceptable. Cliff Wall also failed to perform adequate service recovery or even acknowledge what an inconvenience their poor servicing of our vehicle was causing us, as they knew we were having to drive from Appleton. They appear to lack any concern about their poor service of our vehicle, so we will definitely be taking our cars elsewhere and would most certainly not recommend them. As we look for our next vehicle, it will not be at Cliff Wall. More

Super service Called to have my Mazda checked out for a problem that was handled with excellent service and fast. Couldn’t have been happier with the ay this was ha Called to have my Mazda checked out for a problem that was handled with excellent service and fast. Couldn’t have been happier with the ay this was handled. More

Excellent and Friendly Service You provided me with frequent, and friendly progress updates for my Outback's combined 100K and recall item service visit; you helped ensure I had a r You provided me with frequent, and friendly progress updates for my Outback's combined 100K and recall item service visit; you helped ensure I had a rental car available, allowing me freedom to return to work. Thank you! More

I would say good but not Great The sales person Robin did a great job in us getting this used car. had a few questions about the car that she could not answer. I get it that this wa The sales person Robin did a great job in us getting this used car. had a few questions about the car that she could not answer. I get it that this was not the make of the car they sell but it was on their lot to sell and they could not even answer the easy question if it had remote start all I had to do was look at the keys and said oh it does have remote start.???? started to come up do they know any thing about this car and then when I had made the time out with sales person she was not even their I had to talk with a totally different person this was in a 2days advance notice. more ???? when we bought and signed all paper work and drove off the lot the gas light came on how unprofessional is that you spend $30,000.00 and they can't even fill the tank for $56.00 maybe its petty but says a lot about how things go at this dealership. More

Very helpful and responsive Cliff Wall made finding my new car easy. They were very responsive to my questions and requests. I had a great experience dealing with Cliff Wall to t Cliff Wall made finding my new car easy. They were very responsive to my questions and requests. I had a great experience dealing with Cliff Wall to trade in my older Subaru for a new one. More