Cliff Wall Subaru Mazda Mitsubishi

Didn’t complete everything asked of them Had my upgraded sound system which I ordered when I purchased the car installed. That is a whole other ordeal with which I’m not happy. I was sold the Had my upgraded sound system which I ordered when I purchased the car installed. That is a whole other ordeal with which I’m not happy. I was sold the sound system under the impression that it would upgrade every speaker in the vehicle, not just the front two. During the visit I asked them to look into why the front drivers seat is squeaking. As far as I’m concerned they didn’t even attempt to fix the problem. Instead they said they could t get it to squeak... Yeah right, even though it squeaks every time you enter and exit the vehicle, and stop or go from a complete stop. More

No air I had to ride three hours to get to my appointment because the local dealership couldn’t get me in for two months. That’s too long to be without air c I had to ride three hours to get to my appointment because the local dealership couldn’t get me in for two months. That’s too long to be without air conditioning. I was early for my appointment but they set me up right away. Came back to inform me what was wrong. Had to order a part but could do the work the following week. Went back, they gave me a time estimate and took my cell number. I was back on the road three hours later. My 2017 Forester was under warranty and they made it easy. More

AWESOME place to buy a car!! Everyone at Cliff Wall, from Hailey the internet specialist who helped us before we even came in, to Nick who helped us at the end--and especially Rob Everyone at Cliff Wall, from Hailey the internet specialist who helped us before we even came in, to Nick who helped us at the end--and especially Robin our sales girl--was extremely friendly and helpful. They made buying our first new car an awesome experience, and we are already recommending them to others. A special shout-out to Robin who went the extra mile to make our experience special, giving us extra gifts and photos to celebrate our new car purchase, calling to make sure everything was going well and even sending a personal thank you letter, etc.--she is the BEST!! :) Thank you to all at Cliff Wall who helped us. When we need another car, you will be our first stop! More

great salesperson No pressure to buy, very knowledgeable about the vehicles we looked at. Highly recommend mike nett, friendly, personable, available for questions. Wil No pressure to buy, very knowledgeable about the vehicles we looked at. Highly recommend mike nett, friendly, personable, available for questions. Will recommend to friends/family. More

On time Expected to wait about 1.5- 2 hours for service, done in less than 1.5 hrs.!!! Always like the offer of a car wash. Expected to wait about 1.5- 2 hours for service, done in less than 1.5 hrs.!!! Always like the offer of a car wash. More

Saturday morning emergency My son's forester had an recall for a break switch. The switch failed on him early Saturday morning and would not shift from park. The service manager My son's forester had an recall for a break switch. The switch failed on him early Saturday morning and would not shift from park. The service manager answered the phone when i called Saturday morning. After i explained what was happening and that my son is taking college classes already; the service manager was able to get me in that morning and had the car fixed. They also topped of the oil and replaced 4 bulbs we didn't know were out.... best dealer service I have ever experienced, bar none! More

GREAT They got me in and out in less than 15 minutes. I went in thinking I was going to have to pay a lot of money to have an exhaust issue fixed, and here They got me in and out in less than 15 minutes. I went in thinking I was going to have to pay a lot of money to have an exhaust issue fixed, and here the last person who did my oil changed checked the air filter and did not put the cap back on correctly making a loud noise while driving. Needless to say, I didn't have to pay anything! :) More

Oil Change I went in for an oil change and asked if they could also check the brakes, even though it was not on their schedule to do so. They did check the brak I went in for an oil change and asked if they could also check the brakes, even though it was not on their schedule to do so. They did check the brakes and were able to explain in plane English what I was hearing and they assured me that my brakes were good. The waiting room was clean, comfortable and had lots of snack and drink options for free. More

We came, we saw, we bought, we left, and that's a good thing Our buying experience went very smoothly with the help of our salesperson Greg Smith. I got the car I wanted even though it had to come from another d Our buying experience went very smoothly with the help of our salesperson Greg Smith. I got the car I wanted even though it had to come from another dealer and even that happened without a hitch. I have purchased several cars from the Cliff Wall dealership and have always been happy with the service and the staff involved in the process. More

Warranty Service Rob was very professional, kept me updated and and called for permission to remove some non factory wiring I had installed that interfered with the da Rob was very professional, kept me updated and and called for permission to remove some non factory wiring I had installed that interfered with the dash removal. More