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Cliff Wall Subaru Mazda Mitsubishi

Green Bay, WI

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1,014 Reviews

1988 East Mason Street

Green Bay, WI

54302

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1,014 Reviews of Cliff Wall Subaru Mazda Mitsubishi

October 15, 2019

routine maintenance with a twist The work was done efficiently and the shuttle service was excellent. Two very nice people for drivers. HOWEVER, my only complaint is that when I got More

by amazinggrace45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Destiche
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and comments. We appreciate your business and input. But, I'm very sorry to hear about the rotten smell in your vehicle. If you would like, we would be happy to have your vehicle cleaned by our detail department. Please call Mike Destiche, the service manager, at 920-468-8898 to set it up. Thank you again.

October 14, 2019

Friendly, professional, fair and knowledgable Our salesman, Greg Smith, was very good. He knows his product, is very friendly, was attentive to our concerns and interests, and took all the time More

by rthomasnet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Cliff Wall, Nicholas Schmit, Duane Wiegand
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input. We think Greg is great too- and he definitely knows his Subarus. :)

October 14, 2019

2020 Forester purchase Good job with delivery on the car I ordered it That’s all I got It came in faster than expected I like the car More

by jhandschke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane Weber, Nicholas Schmit, Duane Wiegand
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input.

October 14, 2019

Always nice to visit this Subaru dealer. My dash board lights came on, plus my maps had to be updated all was taken care of in a timely fashion. Thank you very much. More

by LOPEZELLEN33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot not remember. , John DeBauche
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input.

October 14, 2019

hitch installation The installation process took the amounted time stated. The staff was friendly. I received a call when my car was done since i was given a loaner car. More

by dialbiero
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rose
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input.

October 14, 2019

Great service...always. As always, the service is great and the staff is friendly and professional. The service area, wait room, and sales floor are always clean and comforta More

by JMKELLER52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input.

October 14, 2019

No work completed I bought my car from Cliff Wall, back in 2014, had all service work completed on the car by them for all maintenance, with exception of a few oil chan More

by DHBIEMERET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Destiche, Robert Peterson, John DeBauche, Eric Metzler, Monica Wiegand
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

DHBIEMERT, Thank you for purchasing a vehicle from Cliff Wall and having the majority of your service work done here. Thank you also for taking the time to write a review- We appreciate your honest feedback. When our service technicians need to take time to explore and put your vehicle on the computer and/or on the lift, the diagnostic fee is $89, plus tax. I'm sorry that this was not clearly communicated to you in advance. Our service manager is doing retraining with our service advisors to make sure that they clarify with our customers any fees prior to service work or diagnostic work being performed. Our service manager, Mike Destiche would be happy to discuss your concerns and you can call him at 920-468-8898. Thank you.

October 14, 2019

First Service Appointment This was our first service appointment since purchasing our Outback. Everyone was beyond friendly and explained everything clearly. Great customer s More

by VOLLMER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rose
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input.

October 14, 2019

Complete and detailed inspection. The inspection process found maintenance issues that keeps the vehicle operating in the winter. I appreciate the thorough approach. My battery was d More

by bobreich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eveeryone I encountered was professional and friendly. I regret I can not recall their names.
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Thank you for the 5 star rating and positive comments. We appreciate your business and input.

October 12, 2019

Unhappy If I had any idea that it would cost over $90 to advise me that they can't fix our horn problem without an additional $1000 I would never have had you More

by kkav2299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John DeBauche
Nov 05, 2019 -

Cliff Wall Subaru Mazda Mitsubishi responded

Kkav2299, Thank you for taking the time to write a review- We appreciate your honest feedback. When our service technicians need to take time to explore and put your vehicle on the computer and/or on the lift, the diagnostic fee is $89, plus tax. I'm sorry that this was not clearly communicated to you in advance. Our service manager is doing retraining with our service advisors to make sure that they clarify with our customers any fees prior to service work or diagnostic work being performed. Our service manager, Mike Destiche would be happy to discuss your concerns and you can call him at 920-468-8898. Thank you.

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