Cleveland Ford

Great experience very helpful courteous people. great job. I will recommend to freinds. I am very happy with my purchase. John was awesome he treated us like old frein very helpful courteous people. great job. I will recommend to freinds. I am very happy with my purchase. John was awesome he treated us like old freinds. Great Job!!! More

A Family Approach Felt like it was a family experience. Together we found the right vehicle. Brad was an outstanding sales person who worked to provide an outstanding e Felt like it was a family experience. Together we found the right vehicle. Brad was an outstanding sales person who worked to provide an outstanding experience More

Ford Got It Right I loved my 2014 Mustang, but was ready for newer version. They kept everything I loved about my "old" car, and fixed a few things I personally viewed I loved my 2014 Mustang, but was ready for newer version. They kept everything I loved about my "old" car, and fixed a few things I personally viewed as less-than-perfect. Then Brad Doty (my sales person), Kevin Flowers (finance) and Bethany Stewart (Internet sales) hit all the right notes. No pressure. No bait-and-switch. The final price was even better than what was on the Internet. It was about as quick painless an experience as I've had in many years of car-buying. I drove about 60 miles to Cleveland, and it was worth it. More

Brad Doty I began my car search January 4, 2018, and explored Enterprise car sales, Lafollette, TN, Ford, Vehicles direct, Mcminn Motors, and Cleveland Fo I began my car search January 4, 2018, and explored Enterprise car sales, Lafollette, TN, Ford, Vehicles direct, Mcminn Motors, and Cleveland Ford.I surely can not criticize any of these businesses. I was shopping for the best deal I could get on a Nissan Rogue. There was three reasons why I chose and those are as follows; 1. Price 2. The lifetime warranty with Nationwide 3. Brad Doty I can’t say enough about Brad. When he contaced me via the Sales Manager, he would give me the news of the Rogues coming in, price,, options,etc...and never was over bearing or obnoxious. We built a relationship during this process that lasted 3 weeks until purchase day, and it certainly will not be the last time I contact him...I consider his style professsionally personal and very entertaining. The day of the purchase, I was waiting for a friend to get off work and transport me to the dealership. I couldn’t give Brad a definite time, SO HE DROVE 35 MILES IN HIS PERSONAL CAR AND TRANSPORTED ME TO CLEVELAND. The little things like this go along way in giving an Idenity to a great person and company! More

Excellent! I couldn’t have ask for a better experience. John is the best! He was very patient with me and when I wasn’t for sure on my first selection, we keep l I couldn’t have ask for a better experience. John is the best! He was very patient with me and when I wasn’t for sure on my first selection, we keep looking until I found a car that I loved. I will definitely be returning to Cleveland Ford for my next purchase. I also want to give a shout out to Rob Stence and Kevin Flowers. They were extremely nice and made me feel comfortable through my experience. Will be back! More

Excellent JD is a genuine and good spirited young man. He helped make my car buying eperience easier for me. He took a lot of time and was very patience with me JD is a genuine and good spirited young man. He helped make my car buying eperience easier for me. He took a lot of time and was very patience with me to make sure my needs were met. He walked me through the car buying process and was very detailed. I couldn't ask for a better salesman that went above and beyond to make sure I was happy with purchasing a vehicle. Honesty goes a long way. JD is exceptional! More

Excellent Service and Selection This dealership has a great selection of vehicles and the staff are very knowledgeable. The process was explained thoroughly and I would definitely re This dealership has a great selection of vehicles and the staff are very knowledgeable. The process was explained thoroughly and I would definitely recommend this dealership !!! More

Great buying experience! JD was awesome to work with! There’s nothing I dread more going to look for a vehicle than a pushy salesman who is intimidating and doesn’t listen to JD was awesome to work with! There’s nothing I dread more going to look for a vehicle than a pushy salesman who is intimidating and doesn’t listen to you. JD was quite the opposite, as well as Rob and everyone else we dealt with throughout the buying process. He was so nice and kind hearted, and created a pleasant buying experience . Who knew you could leave feeling good about your purchase instead of stressed and frustrated?! Go see JD for a phenomenal buying experience! More

Elliott was awesome!! This was the best car buying experience I’ve ever had. From the first “hello handshake” to the “bye & congrats” handshake” was nothing but great. Th This was the best car buying experience I’ve ever had. From the first “hello handshake” to the “bye & congrats” handshake” was nothing but great. Thanks Guys, Kim and Crazy Kim. More

Great experience Ben Myers was very easy to work with and made the whole experience a positive car buying process. Previous experience with Larry Hill ford; made me he Ben Myers was very easy to work with and made the whole experience a positive car buying process. Previous experience with Larry Hill ford; made me hesitant to deal with Cleveland Ford. However, I found this experience the complete opposite of my previous experience. Thanks Ben for the pleasant no pressure afternoon of car buying . I would definitely recommend buying a car from Ben Myers at Cleveland Ford. More