Cleveland Ford

New F-150 Ron was extremely helpful. He and the other folks I worked with were understanding and willing to answer any and all questions I had. Not a fan of buy Ron was extremely helpful. He and the other folks I worked with were understanding and willing to answer any and all questions I had. Not a fan of buying vehicles, but they made the process a lot easier. More

Great Place to Buy a Truck! I have been looking for a Ford Transit Van and was wanting one with a window in the side door, you wouldn't think that would be hard to find, it isn I have been looking for a Ford Transit Van and was wanting one with a window in the side door, you wouldn't think that would be hard to find, it isn't they are out there but then when you want a couple other things on it. It is because they are striped down for work vehicles. Mine is for my dogs, yes my dogs. When I called I was connected with Eddie he was very helpful and helping us. When driving from Nashville to Cleveland you just hope it is what you want and it was. Thanks Eddie for helping me get my next Van. More

Service on my ford f150 Ciji , my overall rating on her and her knowledge and curiosity to help me get my truck repaired would extend the five star Ratings. I would recommend Ciji , my overall rating on her and her knowledge and curiosity to help me get my truck repaired would extend the five star Ratings. I would recommend your services to anyone, thanks for the extra care Ciji. More

We bought a 2019 F150 Easy experience. Cleveland Ford received the very truck we wanted on allocation. They made sure it was ours when it arrived. The people were very rela Easy experience. Cleveland Ford received the very truck we wanted on allocation. They made sure it was ours when it arrived. The people were very relaxed and easy to work with. Zach Stevens made us feel like he was on our side during the negotiations. More

Polite and efficient, they go above and beyond. Carter C. was so polite and helpful. Got oil change one day they discovered I needed tires next day came back in and got a good deal on tires.. Five s Carter C. was so polite and helpful. Got oil change one day they discovered I needed tires next day came back in and got a good deal on tires.. Five stars all the way. Pam H. More

Used truck purchase and service after the sale We live near Knoxville, TN and needed a 2016 or earlier F-250 which would fit in our garage. We saw a truck online at Cleveland Ford which we wanted We live near Knoxville, TN and needed a 2016 or earlier F-250 which would fit in our garage. We saw a truck online at Cleveland Ford which we wanted to check into. Our salesman, Elliott Harris, worked with us even before we made the 65 mile trip from our house to the dealership. He took a video of the truck comparing the length to a similar F-150 that we had to trade in. He even measured it for us. We knew before we even saw the truck that it would fit in our garage. We loved the tuck when we saw it and took it for a test drive. Our only observation was that it needed tire balancing and alignment. Mark Dutton, the used car Sales Manager, assisted Elliott and us in getting the best price on the F-250 and trade-in value on our F-150. They gave us a "We Owe" slip so we could bring the truck back for service at our convenience. Ryan Martin and Brian Taylor did a great job determining one of the tires had a problem and could not be balanced within specs, even though the tires were in almost new condition. They also found out that the tire maker had stopped making that exact tire in 2018. Ryan, Brian and Mark worked together to come up with a very admirable solution. These guys did a great job and to my wife and I demonstrated the integrity and customer care that is often hard to find. I have already told my coworkers and plan to tell others about our experience and to recommend Cleveland Ford for their next new or used car. Sincerely, Mike and Shirley More

The Works, tire rotation and air filter. I bought my 2009 F150 there and always have regular maintenance there. Cleveland Ford has very friendly staff. Always willing to help and explain w I bought my 2009 F150 there and always have regular maintenance there. Cleveland Ford has very friendly staff. Always willing to help and explain what was done. It is easy to make an appointment and the service is great. More

great service They always do a good job and are so nice and will always fit it in before I have to leave on vacation They're always polite and courteous and go ou They always do a good job and are so nice and will always fit it in before I have to leave on vacation They're always polite and courteous and go out of their way to make sure I get what I need More

Regular Maintenance - Oil Change & Tire Rotation I always choose this dealer for the regular maintenance of my car. It's convenient, easy and fast to make an appointment, and service as well as quali I always choose this dealer for the regular maintenance of my car. It's convenient, easy and fast to make an appointment, and service as well as quality of work are very good. More

Great The service staff is very professional. They listened to what I had to say and answered all my concerns. I would recommend this dealership to other pe The service staff is very professional. They listened to what I had to say and answered all my concerns. I would recommend this dealership to other people More